Logistics Coordinator

Job Summary:

In this role, you will be responsible for coordinating the distribution of plant resources and activities required to facilitate the daily production and logistical management requirements of a given customer's program. Along with monitoring the ongoing production/logistics resource requirements of customer programs to determine if/when additional support is needed.

Basic Functions:

• To coordinate the distribution of plant resources and activities required to facilitate the daily logistical management requirements across all assigned customer programs.
• Collaborate with Corporate, Sales, and Account Services teams to align priorities, review shortages, communicate risks, and provide shipment ETA updates across all supported customer programs.
• Review daily shortage and open order reports to ensure all customer orders are completed in full, on-time, and aligned with service level expectations.
• Work in conjunction with the Production, Receiving, Warehousing, and Shipping teams to proactively plan production/logistics activities in advance of the requirements, balancing workload and identifying additional support needs to prevent delays and bottlenecks.

Essential Functions:

• Participate in daily cross-functional meetings or customer alignment calls to review shipment requirements and confirm completion of all necessary production, shipping, and posting activities.
• Oversee the pick and pack, quality assurance, staging, and shipping process for all assigned sales orders to ensure accuracy, compliance, and timely delivery.
• Coordinate with Production Supervisors and Project Managers to ensure production output aligns with shipping priorities and customer delivery requirements; proactively communicate progress and expected completion time to Shipping leadership.
• Monitor warehousing and shipping performance issues on an ongoing basis and implement corrective actions to improve efficiency, accuracy, and service levels.
• Provide a structured daily “End of Day” summary outlining shipment status, open issues, shortages, risks, and next-step actions.
• Ensure all daily system posting and transaction requirements are completed accurately and within established timelines.

Secondary Duties:

• Participate in daily operational meetings to review current and upcoming shipment requirements and resource planning needs.
• Support and assist in continuous process improvement initiatives to enhance communication flow and coordination between Sales, Account Services, Corporate and Plant Operations teams.

Education, Experience, Skill Requirements

• Education: Minimum High School Diploma/College Degree strongly preferred.
• Experience: 2+ years of relevant customer-specific logistics coordination experience with TL/LTL carriers. Small package experience is a plus. Solid understanding of warehousing processes and procedures. ERP systems experience preferred.
• Skills: Strong problem-solving and analytical skills, Strong prioritization and organizational skills, Ability to communicate at all levels of the organization and to be a team player, Customer service skills, and a Strong attention to detail. Proficient in Excel and Word.

RTC focuses on continual improvement, evolving our capabilities, and reinvesting in our business to deliver higher-performing solutions for our clients. Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader array of manufactured solutions, and the capability to orchestrate a broader and more complex supply chain. RTC has the integrated capabilities and product development experience to solve these needs and provide you with solutions that help grow your business in retail. Learn more at http://www.rtc.com/ (http://www.rtc.com/).

Why should you consider a career at RTC?

Benefits

• 401(K) Plan with company match (we also offer a Roth option!)
• Health Insurance through Blue Cross Blue Shield (choose from two PPO plans and one HMO plan based on your deductible comfort level)
• Dental Insurance with two plan options (both PPO Plans)
• Flexible Spending for Health and/or Dependent Care
• Commuter Transit benefit
• Critical illness benefit
• Life Insurance (we cover 3 times your salary - you can purchase more)
• Short-Term Disability Coverage (we'll cover this for you too - you can choose to purchase long-term disability)
• 2 weeks of paid Parental Leave
• 17 PTO Days (full year)
• 12 Paid Holidays
• Tuition Assistance

Perks

• Volunteer Time Off (VTO) plus company-sponsored volunteer events
• Business casual dress code (every day)

Wellness

• PTO is encouraged not only for vacations but mental health breaks.
• Work/Life resources such as Legal, Financial, and Counseling are available through our Employee Assistance Program.
• Fitness Center is available in Romeoville for all Plant Associates.
• Discounts to eligible fitness centers for associates enrolled with Blue Cross.
• Preventative Care is covered at 100% (annual check-ups and screenings).
• Lactation rooms are available for new mothers at both all 3 plant locations.
• Annual flu clinic at Romeoville and Rolling Meadows for our associates and any dependents covered on our health plan. Flu shots are covered by insurance if the associate elects to go elsewhere.

Career Development & Training

We encourage your professional growth and development. We offer mentors with deep industry experience, and management who will assist you in defining and realizing your short and long-term career goals and a variety of opportunities for training and advancement.

Compensation

The base salary range for this position is budgeted for $42,685-62,321, with eligibility for OT after 40 hours worked and an annual bonus. The actual base salary depends on various factors and could be above or below the range depending on the applicant's qualifications, years of relevant experience, specific skills, level of education, business needs, and market demand. The full salary range for this role reflects this position's competitive labor market value and provides an opportunity to progress as associates grow and develop within the role. Bonuses are paid based on RTC’s financial results. Any payouts awarded in the first year of employment are pro-rated based on the start date. Program rules are subject to change at management’s discretion.

RTC is an equal-opportunity employer. Women, individuals of all ethnicities, people with disabilities (intellectual and physical), and Veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex (including gender identity, sexual orientation, and pregnancy), age (40 or older), disability or genetic information, marital status, citizenship status, religion or any other basis prohibited by law. RTC is in compliance with Child Labor Laws.

https://www.eeoc.gov/poster (https://www.eeoc.gov/poster)

Experience

Required

• 2 year(s): Customer-specific logistics coordination experience with TL/LTL carriers.

Education

Required

• High School or better

Skills

Required

• communication skills
• Computer Skills
• ERP Systems
• Customer Service Experience
• Implement Process
• Microsoft Office
• Multitasking Skills
• Relationship building
• Strategic Planning

Behaviors

Required

• Thought Provoking: Capable of making others think deeply on a subject
• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on a subject
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.