Logistics Coordinator

We Are Hiring – Logistics Coordinator (Fresher and Experienced)

Location: Okhla Phase 2, Delhi

Job Summary: The Logistics Coordinator will be responsible for managing and coordinating daily logistics operations. This includes vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third-party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities:

Coordinating vehicle dispatch and ensuring timely delivery and pickup
Monitoring vehicle movement and tracking
Handling customer calls for scheduling orders and addressing queries
Planning daily routes for efficient delivery
Scheduling and monitoring urgent pickups
Controlling vehicle costs
Following up and resolving customer escalations via email
Managing vehicle arrangement and maintenance
Controlling in-transit damage
Coordinating with the warehouse team to address errors and cancellations
Alternative order planning in case of in-transit cancellation

Candidate Qualifications:

Good communication skills in English and Hindi
Strong problem-solving abilities
Ability to coordinate with third-party business partners, drivers, and customers
Excellent knowledge of logistics processes and tools
Proficiency in data entry
Comfortable with outbound calls
Strong decision-making and coordination skills with internal teams

If you are interested in this role, please share your updated resume with us at [email protected]

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person