Logistics Coordinator

About the role

The company is seeking an experienced Logistics Coordinator to join our logistics team at our main distribution center in Long Beach, CA. This role is responsible for coordinating inbound and outbound shipments, supporting daily warehouse operations, and ensuring the timely processing of wholesale and e-commerce orders across multiple distribution centers. The Logistics Coordinator will work closely with warehouse operations, customer service, planning, and transportation partners to resolve shipment issues, maintain compliance with customer routing requirements, and ensure orders are shipped accurately and on time. This role requires strong attention to detail, excellent problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

Key responsibilities

• Coordinate daily outbound e-commerce and B2B shipments across multiple warehouse locations.
• Schedule parcel, LTL, FTL, and transfer shipments with approved carriers.
• Prepare and verify shipping documentation, including bills of lading (BOLs), packing lists, shipping labels, and other transportation documents.
• Review customer routing guides and ensure shipping activities comply with customer requirements and company SOPs.
• Create, update, and maintain logistics SOPs and process documentation.
• Analyze transportation rates and recommend cost-effective shipping methods for transfers, wholesale, and retail orders.
• Research transportation invoices, routing discrepancies, and retailer chargebacks, preparing documentation to dispute invalid claims.
• Monitor shipment status and coordinate with carriers to resolve pickup, transit, or delivery issues.
• Collaborate with Customer Service, Sales, Planning, and Warehouse Operations to ensure customer priorities and shipping deadlines are met.
• Maintain accurate shipment and transportation records within ERP, WMS, and TMS systems.

About you

• 1-3 years of logistics, transportation, or supply chain experience.
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred.
• Experience with ERP, WMS, and TMS systems.
• Experience with FedEx, UPS, LTL, FTL, and retailer routing requirements preferred.
• Proficiency in Microsoft Excel and Microsoft Office.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to prioritize multiple tasks and meet tight deadlines.
• Ability to work independently while collaborating effectively across departments.