LOGISTICS COORDINATOR

About us

Working Hours: 11:00 PM - 8:30 AM (US Market time)

Location: Bandar Mahkota Cheras, Cheras

**US BASED COMPANY** Must able to work night shift and might have rotate shift

Qualifications & experience

• Able to read and speak Chinese is a MUST
• Fluent in English and Chinese to liaise effectively with China-based customers.
• Fresh graduates are welcome to apply (Training provided).
• Diploma or Bachelor's degree in Logistics, Marketing, or related fields.

Tasks & responsibilities

• Direct customers through the shipment process, offering guidance and support during deviations.
• Provide shipment reports and updates to customers.
• Build strong relationships with existing customers, addressing inquiries promptly and maintaining long-term customer relationships.
• Generate and provide price quotes for new shipments/business to existing customers.
• Proactively reach out to potential customers via email and phone to expand business opportunities.
• Identify and target potential customers, maintain a comprehensive customer database, and deliver compelling sales pitches.
• Collaborate with the operations team to plan and coordinate shipments, ensuring accurate and timely delivery.
• Monitor shipment progress, resolve any issues that arise, and provide exceptional customer service throughout the process.