Logistics Coordinator

Job Overview

We are seeking a detail-oriented Logistics Coordinator to support our US logistics operations, covering cross-border movements, US warehouse coordination, final-mile delivery, and communication between North America and Mandarin-speaking teams.

This role reports to the Director of Logistics and supports day-to-day execution and stakeholder follow-up.

Responsibilities

· Coordinate Asia-to-USA shipment updates, container status, documentation, and loading information with overseas teams

• Communicate with Mandarin-speaking internal teams, suppliers, freight forwarders, carriers, and 3PL partners
• Provide entry documentation to the US customs broker and confirm origin documentation is complete and accurate
• Coordinate container arrival and destuff scheduling at the US warehouse
• Book and track final-mile deliveries, and schedule retailer delivery appointments
• Coordinate direct-container deliveries to shared customers and arrange customer pickups
• Maintain shipment documentation — commercial invoices, packing lists, bills of lading, entry documents, and proofs of delivery
• Coordinate transportation using TMS and WMS platforms to ensure timely deliveries
• Track shipments in transit and resolve exceptions; escalating delays, documentation issues, service failures, and claims
• Act as the first point of contact for US retailers on delivery status
• Work cross-functionally with customer service, finance, IT, inventory, sales, customs, carriers, 3PLs, and overseas teams

Required Qualifications

• 2+ years in logistics, supply chain, transportation, freight forwarding, import/export, or distribution
• Fluent in English and Mandarin, written and spoken
• Familiarity with warehouse management systems (WMS) and transportation management systems (TMS)
• Strong Excel skills
• Experience working with carriers, freight forwarders, 3PLs, warehouses, or overseas suppliers
• Strong attention to detail, follow-up discipline, and ability to manage multiple priorities
• Comfortable working with shipment data and operational documentation
• Experience with US cross-border shipping or US customs documentation

Preferred Qualifications

• Experience with ocean freight, drayage, rail, truckload, LTL, final mile, or furniture distribution
• Experience with TMS systems or carrier/3PL portals
• Familiarity with US customs entry processes, importer of record requirements, or working with a US customs broker

Pay: $40,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Health insurance

Work Location: In person