Logistics Coordinator

Fruitways is an agri-business that specialises in the growing, packing and marketing of apples and pears to retailers, traders and wholesalers around the globe.

We take pride in our efficient logistics operations and our ability to adapt to the dynamic demands of the market.

We are seeking an independent, self-motivated individual to join our team as a Logistics Coordinator.  The ideal candidate will thrive in a fast-paced environment while maintaining accuracy and attention to detail. Reporting to the Logistics Manager you will work at the Marketing Office in Somerset West as part of the Logistics Team.

Responsibilities:

• Coordinate all logistical processes from point of loading through to final shipping destination.
• Book and timely place supply chain services, based on best option in the market, correct protocols and client requirements.
• Maintain and distribute updated transport and shipping information for all stakeholders
• Ensure that dispatches are confirmed promptly and accurately to enable further processing and completion of export and local documentation
• Monitor vessel & container movements, provide reports to relevant stakeholders and find solutions to deviations.
• Identify operational risks early and implement practical solutions to minimise disruption to customer deliveries.
• Coordinate information flows with external service providers including cold stores and off-site storage solutions.
• Collect and supply accurate information for in-house export clearance.
• Customer Service – manage customer expectations, resolve queries and communicate regular shipment updates.
• Assist the Logistics Manager in investigating logistics claims, compiling supporting documentation and coordinating claim submissions with shipping lines, transporters and insurers.
• Assisting the Logistics Manager with capturing and reporting shipping costs.

Requirements:

• Tertiary qualification or diploma in Logistics/Supply Chain
• 3+ years’ experience in a similar relevant position
• Works well under pressure, meets deadlines, and maintains attention to detail while taking initiative and operating independently
• An effective team player who adapts comfortably to a dynamic work environment
• Professional written and verbal communication skills in English
• Strong working knowledge of MS Office, shipping portals, QX or other fresh produce ERP systems
• Additional industry experience in the export of perishable goods will be advantageous (DALLRD applications, PPECB, Phytosanitary processes, Q67’s / Titan, Port Operations, Incoterms etc)
• Ability to analyse shipment trends, produce reports and identify shipping opportunities - would be advantageous.