Logistics Coordinator

Job Purpose

The Logistics Coordinator supports daily logistics operations across U.S. business divisions by coordinating shipments, maintaining carrier relationships, preparing operational reporting, resolving shipping issues, and supporting continuous process improvement initiatives. This role supports cross-functional programs and operational initiatives, including the insurance claim replacement program, and helps ensure the secure, efficient, and timely movement of client purchases while delivering a high standard of internal and customer service.

Flexibility to support business needs is expected, including occasional meetings or activities outside of standard business hours when required.

Qualifications and Experience

• Minimum two-year college degree in Business or relevant field experience.
• Strong problem-solving and organization skills.
• Excellent written and verbal communication skills.
• Excellent computer skills including Microsoft office.
• Ability to work retail operational hours, some remote work may be required.
• Luxury retail experience and luxury watch/jewelry brand knowledge is preferred.
• Experience with logistics and fraud prevention is preferred.

About Us

We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Rewards

In return for your commitment to excellence, we offer:

• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts

For more information, please refer to the full job description attached.