Logistics Coordinator

About us

CTS is a global specialist logistics provider, specialising in the secure movement of high consequence and high value goods for government and the defence, nuclear, IT and healthcare sectors. Operating where others can’t, we deliver complete peace of mind for dangerous, delicate and difficult cargo by land, air and sea. Our mission is to ensure the highest standards of compliance and safety, while providing exceptional service.

About the role

We are seeking a proactive, experienced, and commercially minded Logistics Operations Coordinator to play a key role within our multi-modal operations team.

This position is suited to an individual with prior logistics or transport planning experience who thrives in a fast-paced, high-security, and compliance-driven environment. The role will focus on the coordination and execution of specialist and time-critical transport operations, ensuring safety, security and service excellence are maintained throughout.

Responsibilities

• Lead and coordinate the daily planning and execution of domestic and international road transport operations.
• Prepare, validate, and issue transport documentation, permits, compliance paperwork, and method of movement plans.
• Act as the key point of contact between customers, drivers, subcontractors, and security partners to ensure seamless operational delivery.
• Use the company’s Transport Management System (TMS) to create, monitor, and close jobs, ensuring accuracy in job costing, invoicing, and performance reporting.
• Provide real-time operational oversight, responding promptly to delays, incidents, or last-minute changes to ensure service recovery and customer satisfaction.
• Assist with route planning, vehicle allocation, and scheduling in accordance with driver hours, load restrictions, and customer deadlines.
• Support the commercial function by preparing quotations, monitoring profitability, and identifying efficiencies in routing and resource allocation.
• Ensure full regulatory and security compliance across all operations (including ADR, DGSA, and MOD movement protocols).
• Coach and mentor junior team members, fostering a culture of precision, accountability, and continuous improvement.
• Collaborate with the Compliance and Fleet teams to support audits, vehicle checks, and permit renewals.
• Work Early, mid, and late shifts (Monday to Friday), with occasional weekend work as required by the business.
• Undertake on rotation Duty Mobile rota.

Qualifications

• Full clean UK driving licence (essential).
• Ability to obtain UK Security Clearance (essential).
• Prior experience in transport operations, logistics coordination, or planning (minimum 2 years preferred).
• Right to work in the UK.
• English language proficiency (essential). Additional foreign language skills advantageous, particularly French, Danish or German.

Skills

• Ability to work collaboratively in a fast-paced environment.
• Solid understanding of UK and European road transport operations, regulations, and compliance frameworks.
• Strong organisational and administrative skills with proven attention to detail.
• Excellent communicator, capable of managing multiple stakeholders and maintaining professionalism under pressure.
• Competent user of Microsoft Office and Transport/Logistics Management Systems (eg, Mandata, Business Central).
• Commercially aware with the ability to analyse costs, margins, and performance data.
• Problem solver who demonstrates initiative, sound judgement, and the ability to manage competing priorities.
• A team player who promotes collaboration while being confident to work independently and make decisions.

Benefits

• Up to 33 days annual leave
• Casual dress
• Discounts on high street, entertainment and leisure
• CTS recognition scheme
• Free parking
• Health & wellbeing programme
• Life insurance
• Company pension
• Referral programme