Logistics Coordinator

Job highlights

• Manage and supervise the Logistics Coordinator team. . Allocate shifts,responsibilities and workloads. . Monitor team performance,productivity and adherence to SOPs. .
• Ensure smooth communication and handovers across teams and shifts. .
• Experience in diagnostics,pathology,healthcare or clinical sample logistics is an advantage

Logistics Coordinator - Job Description

Role: Senior Logistics Coordinator
Department: Logistics
Location: Indiranagar, Bengaluru

Role Overview

Responsible for managing end-to-end logistics operations for clinical samples and materials, ensuring timely, compliant and cost-effective execution. The role will also manage the Logistics Coordinator team, coordinate with vendors and internal stakeholders, and drive operational efficiency.

Key Responsibilities

1. Logistics Operations

• Oversee sample collection, movement, handover and delivery across locations.
• Ensure timely execution as per defined TATs, SLAs and SOPs.
• Monitor delays, exceptions and escalations and ensure timely closure.

2. Team Management

• Manage and supervise the Logistics Coordinator team.
• Allocate shifts, responsibilities and workloads.
• Monitor team performance, productivity and adherence to SOPs.
• Train and support team members and handle operational escalations.

3. Vendor & Partner Management

• Coordinate with logistics and collection partners for daily operations.
• Monitor vendor performance, service quality and SLA adherence.
• Support vendor and route optimization to improve efficiency and cost.

4. Inventory & Material Management

• Monitor availability and movement of logistics materials and consumables.
• Coordinate replenishment and maintain accurate inventory records.
• Ensure proper handling of temperature-sensitive materials where applicable.

5. MIS, Cost & Performance Tracking

• Maintain logistics trackers, dashboards and operational MIS.
• Monitor TAT, pending cases, exceptions, vendor performance and logistics costs.
• Support cost tracking, reconciliation and identification of cost-saving opportunities.

6. Cross-functional Coordination

• Coordinate with Sales, Command Center, Laboratory, Finance and Operations teams.
• Ensure smooth communication and handovers across teams and shifts.
• Manage urgent and high-priority logistics requirements.

7. Process Improvement

• Ensure adherence to logistics SOPs and documentation requirements.
• Identify operational gaps and implement corrective actions.
• Improve processes, workflows and tracking mechanisms as the business scales.

Candidate Profile

• 1-3 years of experience in logistics, healthcare logistics, sample logistics, accessioning, supply chain or operations.
• Experience in team coordination or people management preferred.
• Strong coordination, communication and problem-solving skills.
• Good knowledge of Excel / Google Sheets and MIS.
• Ability to manage multiple stakeholders and time-sensitive operations.
• Experience in diagnostics, pathology, healthcare or clinical sample logistics is an advantage.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.