Logistics Coordinator

• New York based – to work out of our Court Street office following a few months of training in Baltimore.
• M-F role, with rotations onto weekends and holidays.
• Weekends/Holidays are remote, up to 3 week days per month can be worked remotely as well – pending manager approval.

The role of the Logistics Coordinator is essential to the success of Vane Line Bunkering operations. As a Logistics Coordinator, you will be responsible for coordinating the safe and efficient movement of tugboats and barges delivering a variety of petroleum products across many regions within the United States. You are the first point of contact for vessel crews, customers, and trade partners. During day-to-day operations you will manage vessel schedules, coordinate deliveries with vessel agents, and provide outstanding service to our valued customers.

ESSENTIAL DUTIES & RESPONSIBILITIES

SCHEDULING FUNCTIONS

o Manage schedules for multiple vessel movements in a variety of ports.

o Actively monitor and update our proprietary logistics software.

o Communicate with vessel agents on vessel schedules and particulars.

o Coordinate loadings and deliveries with cargo terminals.

o Communicate with trade partners to advise on vessel operations.

o Coordinate vessel movements with Operation/Engineering teams to carry out vessel maintenance and inspections.

ADMINISTRATIVE FUNCTIONS

o Accept new cargo nominations from our customers and input them into our proprietary logistics software.

o Finalize and track final cargo orders.

o Verify completed jobs to be processed by the billing department.

CUSTOMER SERVICE FUNCTIONS

o Communicate directly with customers via phone and email.

o Generate vessel delivery schedules and work with our customers to achieve their objectives.

o Provide direct support for customers and be their resource for problem solving.

o Establish a rapport and strong relationships with our customers.

VESSEL SUPPORT FUNCTIONS

o Communicate in real time with our vessel crews to ensure safe and efficient operations.

o Problem solving with crews and operations managers.

o Relay emergency/incident communications to the proper points of contact.

OTHER RESPONSIBILITIES

o Support the chartering department in customer relations and marketing initiatives.

o Be available to be a general point of contact for multiple outside parties.

o Contribute to the continual improvement, optimization, and innovation of the Fleet Logistics department

EDUCATION AND/OR EXPERIENCE

o Associate’s degree (Preferred)

o Bachelor’s Degree (Strongly Preferred)

o 1-2 years of logistics experience (Preferred)

o Operational experience in the Maritime Industry (Strongly Preferred)

o Proficiency in Microsoft Suite Products (Word, Excel, etc.)

KNOWLEDGE, SKILLS, AND ABILITIES

o Strong written and verbal communication skills.

o Proficient with computers and technology.

o Maintain strong attention to detail.

o Critical Thinking Skills.

o Customer Service Skills.

o Comfortable with multitasking and managing multiple moving components at any given time.

o Able to work weekends/holidays on a rotational basis, and adjust schedule to meet the needs of our operations.