Logistics Coordinator (Customs Brokerage)

We're Hiring: Logistics Coordinator

Key Responsibilities

• Manage end-to-end operational monitoring of assigned shipments from origin to final delivery.
• Track shipment milestones, including booking confirmation, ETD, ATD, ETA, manifest validation, cargo discharge, cargo release, and delivery completion.
• Review and validate shipping documents such as commercial invoices, packing lists, bills of lading, permits, and other required operational documents.
• Ensure shipment readiness before customs clearance processing.
• Coordinate with shipping lines, freight forwarders, agents, warehouse personnel, trucking providers, customs broker representatives (CBRs), and clients regarding shipment status and operational requirements.
• Coordinate with the Declarant Team for customs clearance processing and the Regulatory & Compliance Affairs Team for permits, licenses, and regulatory requirements.
• Monitor critical shipment timelines, including storage, detention, demurrage, abandonment, and container return schedules.
• Oversee delivery preparation, including gate pass processing, CRO/DO coordination, trucking schedules, and delivery instructions.
• Monitor cargo release and delivery execution to ensure successful completion of deliveries.
• Secure and validate Proof of Delivery (POD), Delivery Receipts (DR), and other required completion documents.
• Prepare, review, and validate fund requests and shipment liquidation documents.
• Identify operational risks and promptly escalate shipment delays, discrepancies, compliance issues, or exceptions.
• Provide timely shipment updates and operational visibility reports to supervisors and management.
• Ensure compliance with company operational procedures, service standards, and client requirements.
• Participate in process improvement initiatives and operational workflow standardization.

Qualifications

• Bachelor's Degree in Customs Administration, Logistics, Supply Chain Management, Business Administration, or any related field.
• Licensed Customs Broker is an advantage but not required.
• Minimum of 2–4 years of experience in customs brokerage, logistics coordination, freight forwarding, or shipment operations.
• Experience in end-to-end shipment coordination and operational monitoring is highly preferred.

Required Skills

• Strong logistics coordination and shipment monitoring skills
• Knowledge of customs brokerage and freight forwarding operations
• Shipping documentation review and validation
• Delivery and trucking coordination
• Excellent analytical and problem-solving abilities
• Strong time management and multitasking skills
• Effective communication and stakeholder management
• High attention to detail and operational accuracy
• Ability to work under pressure and manage urgent operational issues
• Proficient in Microsoft Office applications and logistics/operational systems

We value our employees and provide a competitive compensation and benefits package, including:

• Competitive Salary
• HMO Coverage
• Free Accommodation
• Meal Allowance
• Transportation Allowance
• Government Mandated Benefits
• Opportunities for Professional Growth and Career Development
• Monday to Friday Work Schedule
• Collaborative and Professional Work Environment