Logistics Coordinator (Entry)

About the role

Responsible for managing and executing inbound and outbound delivery activities, with a strong focus on GPU and other critical semiconductor/electronic component imports into Malaysia. The role will coordinate closely with suppliers, freight forwarders, customs brokers, internal teams, and relevant government agencies to ensure shipments are cleared and delivered on time, compliantly, and with minimum disruption to operation. The position will also be responsible for resolving import-related issues, improving forwarders & logistics processes, and establishing a reliable import/export operation to support Malaysia supply chain and data centre activities.

Key responsibilities

• Manage end-to-end import/export processes for GPUs, ICs, electronic components, equipment and other critical materials into Malaysia and probably other countries
• Coordinate import documentation including commercial invoice, packing list, AWB/BL, COO/Form E, HS code, permits and other supporting documents
• Work closely with customs brokers and freight forwarders to ensure timely customs declaration and clearance
• Investigate and resolve customs clearance issues, including HS classification, valuation, COO, import permits, customs queries and document discrepancies
• Monitor shipments from supplier pickup through Malaysia customs clearance and final delivery
• Follow up with forwarders for vessel/flight schedules, ETA, customs clearance status and delivery commitments
• Coordinate with Planning/PMC, Procurement, Warehouse, Manufacturing and suppliers to prioritize urgent deliveries
• Monitor forwarder performance, including clearance lead time, delivery performance and issue resolution
• Ensure import/export activities comply with Malaysian customs and applicable regulatory requirements
• Work closely with internal Procurement, PMC, Finance, Quality, Engineering and after sales team

About you

• Bachelor's degree in supply chain, Logistics, International Trade, Engineering, Business Administration or related field
• 1 to 5 years of experience in logistics, import/export, customs clearance, freight forwarding or supply chain
• Hands-on experience with Malaysia import/export processes and customs clearance
• Experience handling electronics, semiconductor, IT hardware or high-value equipment is preferred
• Experience dealing with customs brokers and international freight forwarders is highly preferred
• Good understanding of Malaysian customs import/export procedures
• Knowledge of HS code classification, import permits, COO/Form E, customs declarations and customs valuation
• Familiarity with air freight and sea freight processes
• Able to speak and read Malay, English and Mandarin
• Strong communication and negotiation skills

About us

Bitdeer is a world-leading technology company for Bitcoin mining and AI cloud. Bitdeer is committed to providing comprehensive Bitcoin mining solutions for its customers. Apart from designing industry-leading ASIC chips and manufacturing mining rigs, the Group handles complex processes involved in computing across the value chain. This includes equipment procurement, transport logistics, datacenter design and construction, equipment management, and network and facility operations. Bitdeer also offers advanced cloud capabilities to customers with a high demand for artificial intelligence. Headquartered in Singapore, Bitdeer operates globally with a diversified 3 GW energy portfolio, and deploys Bitcoin mining and HPC datacenters in the United States, Bhutan, Norway, Canada, Malaysia, and Ethiopia.

Benefits

• A culture that values authenticity and diversity of thoughts and backgrounds
• An inclusive and respectable environment with open workspaces and exciting start-up spirit
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts
• Ability to contribute directly and make an impact on the future of the digital asset industry
• Involvement in new projects, developing processes/systems
• Personal accountability, autonomy, fast growth, and learning opportunities
• Attractive welfare benefits and developmental opportunities such as training and mentoring