Logistics Coordinator (Hybrid)

Role Overview

Ground Up Coffee & Tea has an exciting opportunity for a proactive, detail-oriented Logistics Coordinator to join a fast-growing, entrepreneurial company in the specialty beverage industry. As a New York-based importer, developer, and distributor of coffee and tea solutions, GUCT operates at the intersection of manufacturing, logistics, and consumer demand — where timing is everything and no two days are the same.

The Logistics Coordinator will support end-to-end shipment coordination, production and inventory management, and shipping and receiving documentation. This role is ideal for a proactive, detail-oriented professional who thrives in fast-paced environments and is energized by problem-solving and the unpredictability of international trade and logistics.

Key Responsibilities

Shipment Coordination

• Coordinate end-to-end logistics for international shipments, working closely with manufacturing partners, freight forwarders, ocean carriers, customs brokers, drayage providers, and destination facilities.

• Monitor inbound shipments across various transportation modes and maintain accurate, real-time shipment records in the ERP system.

• Proactively communicate shipment statuses, anticipated delivery timelines, and potential delays to internal stakeholders.

• Process, manage, and release customer orders from domestic 3PL warehouses and arrange FTL/LTL freight through the transportation management portal.

• Identify and escalate logistics issues such as delays, damages, accessorial charges, documentation discrepancies, or inventory shortfalls, providing relevant information and recommended next steps.

• Coordinate with internal and external partners to ensure shipments are executed accurately and according to established timelines.

Production & Inventory Management

• Coordinate production schedules with manufacturing partners based on forecasted demand and delivery timelines with respect to lead times.

• Monitor inventory levels across all locations and communicate replenishment needs based on lead times, usage trends, and upcoming requirements.

• Assist with forecasting, purchasing, and production planning activities to support targeted demand.

• Reconcile monthly inventory audits from 3PLs and investigate discrepancies in coordination with internal teams and warehouse partners.

 Order Fulfillment & Documentation

• Review and manage shipping and receiving documentation, including bills of lading, ISF filings, packing lists, and other import documentation.

• Maintain a strong understanding of account-specific requirements, including special shipping instructions, labeling and packaging requirements, delivery appointments, documentation, routing guidelines, and other customer-specific procedures.

• Accurately create and maintain ERP transaction records, including purchase orders, sales orders, item receipts, fulfillments, and related inventory transactions.

• Coordinate with 3PLs and transportation providers to ensure customer orders are fulfilled accurately and on schedule.

Qualifications

Required

• Bachelor’s degree in business, logistics, supply chain, or a related field.

• Fluent in English, with strong written and verbal communication skills.

• Strong numerical and analytical skills.

• Microsoft Office experience is a must (Excel, Word, PowerPoint, Outlook)

• Proficient across all communication platforms (email, messaging, phone, and in person).

• Attention to detail is critical to this position.

• Ability to manage multiple priorities and be a team player in a fast-paced environment.

Preferred

• 1-3 years of corporate experience in a similar role.

• Familiarity with ERP systems (NetSuite/Oracle).

• Background in wholesale, manufacturing, or import/export distribution, with food/beverage experience preferred.

• Spanish or Portuguese language skills a plus.

Great Place to Work

Enjoy…

• A fast-paced, entrepreneurial environment focused on innovation and quality.

• A culture of respect, learning, and accountability.

• The opportunity to work alongside experienced, highly skilled professionals.

• A collaborative environment where ideas are valued, and initiative is encouraged.

• Opportunities to grow, expand responsibility, and make a measurable impact.

• Competitive benefits and a balanced, flexible work environment.

Company: Ground Up Coffee & Tea, LLC (GUCT)

Location: New York, NY (Hybrid — 3 days/week in-office)

Reports to: Assistant Logistics Manager