Logistics Coordinator / Transport Supervisor

Role & Responsibilities

• Coordinate with MNC customers to understand and fulfil their daily transportation and logistics requirements.
• Receive transport indents, vehicle requirements, dispatch schedules, and delivery instructions from customers.
• Coordinate with the existing operations team and transporters to ensure timely vehicle placement and smooth execution of transport orders.
• Maintain professional relationships with customer logistics, dispatch, and supply chain teams.
• Participate in customer portal activities, including freight rate submissions, online bidding, and e-auctions, as required.
• Monitor customer portals for new requirements, bidding deadlines, and awarded transport orders.
• Coordinate with management for freight rate approvals and commercial decisions before submitting quotations or participating in auctions.
• Operate the company's internal logistics software for transport entries, workflow management, shipment updates, and operational tracking.
• Track vehicle placement, loading, dispatch, transit, and delivery status, and provide timely updates to customers.
• Coordinate with drivers, vehicle owners, transporters, and internal staff to resolve operational issues and delivery delays.
• Ensure proper preparation and collection of LR copies, PODs, and other transportation documents.
• Prepare daily operational reports covering pending indents, vehicle placement, dispatches, deliveries, and outstanding operational issues.
• Coordinate with the accounts and billing teams to resolve documentation discrepancies and support timely invoicing.
• Perform other logistics and transport-related responsibilities assigned by management.

Preferred Candidate Profile

• Graduate in any discipline; B.Com, BBA, or a logistics-related qualification preferred.
• 15 years of experience in logistics coordination, road transportation, dispatch, or transport operations.
• Experience dealing with MNC customers, industrial clients, or corporate logistics teams will be an advantage.
• Knowledge of vehicle placement, transporter coordination, freight rates, and dispatch management preferred.
• Prior experience with customer portals, freight bidding, or e-auctions is desirable but not mandatory. Training will be provided where required.
• Basic to good working knowledge of MS Excel, email, and computer-based applications.
• Willingness to learn and operate the company's internal logistics software and customer-specific portals.
• Good communication, coordination, negotiation, and problem-solving skills.
• Ability to manage multiple transport requirements, follow deadlines, and coordinate effectively with customers and internal teams.
• Responsible, proactive, organised, and customer-focused, with a strong sense of ownership.

Perks and Benefits

• Competitive salary based on experience, skills, and suitability.
• Monthly fuel expense reimbursement for eligible business-related expenses, as per company policy.
• Group health insurance coverage under the company's applicable policy.
• Opportunity to work with reputed multinational companies and industrial customers.
• Practical exposure to transport operations, freight bidding, customer portals, and logistics management.
• Learning and career growth opportunities within the logistics and transportation industry.
• Professional working environment with opportunities to take on greater responsibilities based on performance.