Logistics Documentation Coordinator

Job Title: Logistics coordinator

Location: 17785 Center Court Dr., Suite 450, Cerritos CA (Onsite)

Duration: 1 year

Work Schedule: 8:30 AM–5:30 PM (M-F)

Key Responsibilities

• Documentation Management

o Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.).

o Ensure compliance with company, customer, and regulatory documentation requirements.

o Maintain accurate filing systems (digital and physical) for all logistics-related records.

• Communication & Coordination

o Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates.

o Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers.

o Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.

• Invoicing & Financial Support

o Generate, verify, and process logistics-related invoices in alignment with contractual agreements.

o Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness.

o Assist in resolving discrepancies in billing, payments, and supporting claims processes.

________________________________________

Qualifications

• Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred.
• 2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills (verbal and written) for cross-team and customer interactions.
• Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.
• Ability to manage multiple priorities in a fast-paced environment.

Pay: $25.00 - $27.00 per hour

Benefits:

• Health insurance
• Paid time off

Experience:

• Logistics: 1 year (Required)

Work Location: In person