Logistics Executive

Job Summary

Were hiring a Logistics Executive who will own the movement of our products inbound from vendors and manufacturers, and outbound to customers and B2B partners. This isnt a back-office role. Youll be in the thick of it: tracking dispatches in real time, keeping partners accountable, and making sure our operations run with the same precision as our products.

If youre someone who thrives on order, communicates clearly, and takes personal ownership of outcomes we want to hear from you.

Responsibilities

• Own day-to-day logistics operations order dispatch, shipment tracking, and delivery coordination across courier partners
• Manage relationships with logistics vendors and negotiate SLAs, rates, and escalations
• Monitor NDR (Non-Delivery Reports), drive RTO reduction, and resolve last-mile issues proactively
• Coordinate with warehousing partners on inventory dispatch, inbound, and reconciliation
• Handle shipping documentation e-way bills, LRs, GST invoices; accurately and on time
• Track logistics KPIs (delivery %, RTO %, TAT) and flag issues before they become problems
• Work closely with the customer experience team to resolve delivery complaints quickly

Requirements

• 13 years in logistics, supply chain, or operations; D2C or e-commerce preferred
• Existing relationships with Indian logistics providers (Delhivery, BlueDart, etc.)
• Hands-on with logistics platforms and order management systems
• Solid understanding of shipping documentation: e-way bills, LRs, GST invoices
• Excel/Sheets proficiency; comfortable building and owning tracking dashboards
• Strong communicator; writes clean emails, speaks up on calls, follows through
• High ownership mindset; you dont wait to be chased

Good to have

• Exposure to warehouse operations or inventory management
• Understanding of NDR workflows and RTO optimisation strategies
• Experience with multi-channel fulfillment (marketplace + D2C website)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.