Logistics Executive

Role & responsibilities

• Daily Operations: Manage day-to-day IPC activities, including shipment receiving, unloading, scanning, sorting, segregation, bagging and dispatch.
• Shipment Processing: Ensure shipments are processed accurately and within defined timelines, following Delhivery's SOPs and operational standards.
• Inbound & Outbound Coordination: Monitor inbound vehicle arrivals, shipment unloading, processing and timely outbound dispatch.
• Shipment Tracking: Track pending, delayed, misrouted, damaged and exception shipments, ensuring timely resolution and escalation.
• Manpower Coordination: Coordinate with Team Leaders, Ground Coordinators and operational staff for shift planning, task allocation and workforce utilization.
• System & Scanning Compliance: Ensure all shipments are scanned correctly and updated in the system at every required processing stage.
• Productivity Monitoring: Monitor processing TAT, shipment accuracy, team productivity and adherence to operational targets.
• Stakeholder Coordination: Coordinate with hubs, gateways, transport teams and other internal stakeholders to ensure smooth shipment movement.
• Exception Management: Identify operational bottlenecks, report discrepancies and support corrective actions to minimize shipment delays and losses.
• Safety & Compliance: Ensure adherence to workplace safety, security, housekeeping and shipment-handling guidelines.
• Process Improvement: Identify recurring operational challenges and support initiatives to improve processing efficiency and service quality.

Preferred candidate profile

• Basic knowledge of logistics, warehouse or shipment-processing operations.
• Working knowledge of MS Excel, Google Sheets, email and basic computer applications.
• Good coordination, communication and problem-solving skills.
• Ability to maintain operational records and prepare daily reports.
• Willingness to work in rotational shifts, including night shifts, as per operational requirements.
• Ability to work in a fast-paced operational environment.