Logistics Junior Executive

About the Role

We are looking for a Logistics Junior Executive to support our daily logistics and freight forwarding operations. The role involves shipment coordination, customer support, documentation, and working closely with internal teams, vendors, and overseas agents.

Key Responsibilities:

• Monitor deliveries and vendor performance to ensure smooth logistics operations.
• Support daily and weekly demand and supply planning activities.
• Coordinate with Project Management, Demand Planning, Customer Service, and other internal teams.
• Liaise with customers, overseas agents, vendors, and cross-functional teams to ensure smooth shipment coordination.
• Ensure compliance with safety, Hazmat, and transportation (DOT) requirements.
• Handle customs clearance and prepare the required documentation.
• Manage returns, shipment refusal cases, and operational issues with timely follow-up.
• Provide backup support to the Customer Service team when required.
• Maintain accurate operational records, logs, forms, billing, and invoicing.
• Review weekly performance reports and support quarterly performance targets.
• Support continuous improvement in customer service, logistics, and distribution processes.

Requirements:

• Diploma or Degree in Logistics, Supply Chain, or a related field.
• Minimum 1 year of experience in Logistics or Freight Forwarding.
• Experience in end-to-end logistics operations is an added advantage.
• Good communication, coordination, and problem-solving skills.
• Customer-oriented with good attention to detail.
• Good command of English and Bahasa Malaysia.
• Willing to travel when required.

Working Days:

5.5 Days

Monday – Friday: 9:00 AM – 6:00 PM
Alternate Saturday: Half Day (Morning)