Logistics Lead

Location: Hamilton, Ontario
Job type: Full-time, permanent
Salary: $60,000 to $65,000 annually
Reports to: Supply Chain Manager

You know how to keep shipments moving, freight costs under control, and shipping details organized. You're comfortable working in an ERP system, coordinating with carriers, and helping a small team stay on track.

This opportunity is for a hands-on Logistics Lead. You'll coordinate inbound and outbound freight, support two shipping employees, and help with packaging when needed.

Experience in either manufacturing shipping or distribution is welcome. Strong computer skills, practical freight knowledge, and the ability to take ownership are essential.

What you'll do

• Coordinate inbound and outbound shipments, including domestic, U.S. cross-border, and international freight.
• Arrange U.S. pickups using customer-provided bills of lading and shipment information.
• Obtain and compare three freight quotes through established transportation vendors, considering cost, timing, and service.
• Book carriers and couriers, track shipments, and resolve delivery issues.
• Prepare and verify shipping documents, including bills of lading, commercial invoices, and CUSMA documentation as required.
• Work with customs brokers, carriers, customers, and suppliers to keep shipments moving.
• Review freight charges, currency conversions, and applicable customer markups; investigate discrepancies and claims.
• Provide daily direction to the shipping team and help coordinate priorities.
• Maintain accurate shipment information in the ERP system.
• Support packaging and shipping activities when additional help is needed.
• Help improve shipping procedures, accuracy, and efficiency.

What you bring

• At least two years of relevant logistics, freight coordination, or shipping experience.
• Experience in a manufacturing or distribution environment.
• Practical experience coordinating both inbound and outbound freight.
• Strong computer skills, including ERP systems, Microsoft Office, and carrier or courier platforms.
• Familiarity with Canadian and U.S. shipping documentation, customs procedures, HS codes, and CUSMA requirements.
• Experience comparing freight quotes and coordinating transportation vendors.
• The confidence to guide a small team, communicate priorities, and follow through.
• A dependable, organized approach and the ability to solve problems independently.
• Willingness to assist with packaging and physical shipping tasks, including lifting and carrying up to 50 pounds, with accommodation as required.
• A diploma in supply chain or logistics is an asset.

What makes this opportunity a fit

This role combines freight coordination, systems work, and day-to-day team leadership. It suits someone who enjoys taking responsibility for the details while staying connected to the shipping floor. Employment references will be included in this hiring process.