Logistics Manager

About the Role

We are a growing UK-based distribution company delivering close to 1,000 products to around 10,000 delivery points across the country, operating through a 3PL warehouse partner. We're looking for a hands-on Logistics Manager to own our end-to-end logistics operation — from route planning and 3PL/transport coordination to fleet management, returns, and invoicing/margin control.

You'll lead a Logistics Assistant, manage relationships with our 3PL warehouse and transport partners, and be the decision-maker for exceptions, approvals, and process performance.

What You'll Do

● Own route planning and dispatch rules; set SLAs and ensure on-time, cost-efficient delivery across all regions

● Manage the relationship and performance of our 3PL warehouse and transport partners; resolve claims and escalations

● Set and audit loading, palletising, and warehouse control standards

● Oversee fleet maintenance planning and driver scheduling; act as decision-maker for breakdowns/incidents

● Set margin policy and approve orders below target pricing thresholds

● Manage the end-to-end returns process and coordination with Credit Control

● Track and report KPIs (on-time-in-full delivery, returns rate, claim resolution time, stock accuracy) to senior management

● Lead, coach, and manage the performance of the Logistics Assistant

● Act as the cross-functional point of contact for Sales, Finance, and Credit Control

What We're Looking For

● Degree in Logistics, Industrial Engineering, Business, or a related field

● 5+ years' experience in distribution or FMCG logistics, including 2+ years in a management/team lead role

● Experience managing a 3PL warehouse relationship and a high-volume, multi-point delivery network (10,000+ delivery points is a plus)

● Strong working knowledge of WMS/TMS, ERP systems, and route optimisation tools; advanced Excel/reporting skills

● Professional written and spoken English & Turkish

● Right to work in the UK; familiarity with UK fleet/driver regulations (Driver's Hours, DVSA) is an advantage

What We Offer

● Competitive salary based on experience

● Ownership of a critical, high-impact function in a fast-growing distribution business

● A small, close-knit team where your decisions directly shape the operation

Pay: £35,000.00-£45,000.00 per year

Benefits:

• Employee discount
• On-site parking
• Sick pay

Work Location: In person