Logistics Manager

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The non-ecosystem of services now includes marketplaces for food delivery, quick commerce, fintech, and fashion. Noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission: every door, every day.

What you’ll do:

• Maintain and improve the ground operations performance with assistant managers & hub incharge in terms of delivery, pick up, and all related aspects to comply with the company quality of service standards and Measures.
• Strategically plan and manage logistics or internal operations.
• Creating adequate team structure and managing various operational teams.
• Manage day to day operations in the network to ensure meeting of internal SLA’s along with productivity, cost and company targets.
• Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
• Work with Assistant manager & station manager on setting the yearly objectives and expansion/development plans.
• Scaling the team and the processes to support the growth of the company.
• Revamping processes: Challenging established processes and implementing new processes to adapt to the fast growth of Noon.
• Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
• Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.
• Keep track of quality, quantity, delivery times, transport costs and efficiency.
• Direct, optimize and coordinate full order cycle
• Working closely with the Noon’s central team to share and implement global best practices
• Mentor and develop operation leaders to take up management positions across the noon operational network

What you’ll need:

• Bachelor’s Degree in Logistics or Supply Chain Management or a similar role
• Minimum 5 years of experience in E-commerce in a related field
• Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
• Excellent analytical skills as well as strong business acumen.
• Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
• Develop project & program work plan and ensure compliance with relevant Stakeholders.
• Recruit, lead and build a highperformance Project and Program team with ongoing performance reviews.
• Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization.
• Promote efficient and effective logistics & supply chain management & processes.
• Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further develop, recommend and implement solutions.

Who will excel?

• We’re looking for people with high standards who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• Noon is not for everyone; readiness to adapt, pivot, and learn is essential.