LOGISTICS MANAGER

Company Overview

Hi! Parcel Pte Ltd is a last-mile delivery contractor serving major e-commerce and courier partners across Singapore. We focus on reliable parcel delivery and operational excellence to support growing logistics demands.

Job Summary

Lead and manage daily last-mile delivery operations to ensure timely parcel delivery and partner SLA compliance. Oversee staff, optimize processes, and drive performance improvements to support business growth.

Responsibilities

Plan and oversee daily last-mile delivery operations to ensure parcels are delivered on time and partner SLAs are met

Manage, schedule, and deploy delivery drivers and walkers by allocating routes and coordinating ad-hoc and rescue deliveries

Track delivery performance indicators such as success rate, failed deliveries, returns, and productivity, and implement corrective actions

Serve as the main operational contact for client partners, managing escalations and conducting performance reviews

Recruit, onboard, train, and supervise operations staff and delivery personnel, including foreign workers

Enforce company policies and safety requirements among staff to maintain compliance and operational safety

Collaborate with admin and finance teams to maintain delivery records, support invoicing, manage rate cards, and prepare operational reports

Investigate and resolve customer complaints, lost or damaged parcels, and operational incidents

Identify and implement process improvements and cost-saving measures to enhance operational efficiency

Manage vehicle and equipment allocation and coordinate maintenance activities to ensure operational readiness

Required competencies and certifications

At least 3–5 years of experience in logistics or delivery operations, including a minimum of 2 years in a supervisory role

Strong leadership skills to manage a diverse, multinational workforce effectively

Proficiency in Excel or Google Sheets and delivery management or tracking systems

Ability to work under pressure and manage peak periods such as major sales events and festive seasons

Willingness to work flexible hours, including weekends and public holidays as operational needs demand

Preferred competencies and qualifications

Degree qualification

Experience in last-mile delivery, courier services, or e-commerce fulfilment

Good knowledge of Singapore geography and delivery routes

A Class 3 driving licence

Other Information

Location: Singapore

Employment: Full-time, 6 days per week

Salary: SGD 5,800 – 6,800

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Warehouse Sorter Wanted!

Min. $1800 and above

• FULL TIME
• MON TO SAT
• CPF
• ANNUAL LEAVE
• MEDICAL LEAVE
• INSURANCE
• LOCATION : NORTH

Responsible applicants are welcome to join our fun and cooperative team.

With or without experience are welcome. Open to all genders and ages.