Logistics Manager

Position Summary

Full Circle Recycling is seeking a motivated, organized, and dependable Logistics Manager to join our fast-paced and growing operation. This position is responsible for overseeing daily dispatch operations, coordinating pickups and deliveries, managing transportation personnel and equipment, supporting inside sales and customer service, and providing leadership and oversight of the Transportation Department.

The ideal candidate is a highly organized self-starter who can multitask, communicate effectively, and thrive in a busy industrial environment. This is a hands-on management position that requires strong attention to detail, problem-solving skills, sound judgment, and the ability to work effectively with drivers, customers, vendors, and company leadership.

The Logistics Manager will be responsible for developing and maintaining efficient transportation processes, monitoring department performance, ensuring driver and DOT compliance, managing transportation costs and budgets, and reporting key performance indicators to company leadership.

Key Responsibilities

Transportation & Dispatch Operations

• Manage daily dispatch traffic for pickups and deliveries.
• Schedule and coordinate service requests and assign work to the appropriate drivers.
• Enter and maintain service requests, driver information, and operational records in the company system.
• Monitor and manage the company's transportation assets and personnel.
• Coordinate vendor scheduling for incoming and outgoing traffic.
• Coordinate closely with drivers to ensure pickups and deliveries are completed efficiently and on schedule.
• Identify and address scheduling, staffing, routing, or operational issues as they arise.
• Develop and maintain efficient transportation procedures and workflows.
• Provide leadership, direction, and accountability to Transportation Department personnel.
• Ensure the Transportation Department operates efficiently and effectively on a daily basis.

Driver & DOT Compliance

• Maintain oversight of company driver compliance with applicable DOT requirements and regulations.
• Ensure drivers maintain all required qualifications, licenses, certifications, documentation, and records.
• Monitor driver compliance and identify areas requiring follow-up or corrective action.
• Utilize the company's Samsara system to monitor transportation operations, driver activity, and compliance-related information.
• Ensure required driver and transportation records are accurate, complete, and properly maintained.
• Work with management and appropriate personnel to address compliance concerns and maintain required documentation.

Transportation Contracts, Rates & Vendors

• Develop and maintain a process for reviewing transportation-related contracts and agreements.
• Oversee transportation rates and ensure rates are properly calculated and documented.
• Calculate transportation rates and submit rates to designated company leadership for review and approval.
• Work closely with company leadership to ensure transportation contracts, rates, and agreements align with company goals and financial expectations.
• Assist with vendor management and evaluate vendor performance, service levels, and costs.
• Maintain organized records of transportation contracts, vendor agreements, rates, and related documentation.
• Assist with contract negotiations, renewals, and changes as directed by company leadership.
• Work with company leadership regarding transportation contracts and vendor agreements.

KPI Development & Reporting

• Develop, implement, monitor, and report key performance indicators (KPIs) for the Transportation Department.
• Establish meaningful KPIs to measure transportation efficiency, productivity, service levels, costs, driver performance, and overall department performance.
• Track and analyze transportation data to identify trends, inefficiencies, and opportunities for improvement.
• Prepare and present regular transportation reports to company leadership.
• Communicate significant operational issues, trends, and opportunities to management.
• Use transportation data and reporting to improve efficiency, accountability, and customer service.

Budgeting & Cost Management

• Manage transportation-related expenses within the company's established budget.
• Monitor transportation costs and identify opportunities for cost savings and improved efficiency.
• Maintain an understanding of the Transportation Department's budget and financial expectations.
• Monitor actual transportation expenses against budgeted amounts and report significant variances to management.
• Work with company leadership on transportation budgeting, forecasting, and financial planning.
• Make informed operational decisions based on transportation costs, department performance, and company budget requirements.

Administrative & Record Keeping

• Enter driver backup documentation and ensure information is accurate and complete.
• Create and manage next runs, invoices, purchase orders, and other required documentation.
• Maintain accurate and organized transportation records.
• Ensure required records are properly maintained, accessible, and up to date.
• Maintain documentation relating to drivers, vendors, transportation operations, contracts, rates, and other department activities.
• Prepare reports and documentation for management as needed.
• Work with other administrative personnel to ensure transportation records are complete and properly maintained.

Customer Service & Inside Sales

• Provide excellent customer service and assist with inside sales activities.
• Communicate with customers regarding scheduling, service requests, transportation needs, and delivery or pickup requirements.
• Build and maintain positive working relationships with customers and vendors.
• Address customer concerns and transportation-related issues in a professional and timely manner.
• Work closely with management and other departments to ensure customer needs are met.

Leadership & Continuous Improvement

• Take ownership of the overall performance and efficiency of the Transportation Department.
• Establish and improve processes to increase efficiency, accountability, safety, compliance, and customer service.
• Identify operational challenges and develop practical solutions.
• Make recommendations to company leadership regarding staffing, equipment, vendors, processes, costs, and transportation operations.
• Maintain open and consistent communication with company leadership regarding department performance and operational needs.
• Hold transportation personnel accountable for following company policies, procedures, safety requirements, and operational expectations.
• Promote a professional, respectful, and team-oriented work environment.
• Support the company's continued growth by developing scalable and efficient transportation processes.

Qualifications & Skills

• Previous experience in dispatch, logistics, transportation, operations, fleet management, or a related field preferred.
• Previous management or supervisory experience preferred.
• Strong understanding of transportation operations and logistics.
• Knowledge of DOT regulations and driver compliance requirements preferred.
• Experience with transportation management, dispatch, fleet, or GPS/telematics systems preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and ability to maintain accurate records.
• Strong computer skills and ability to learn company software and systems.
• Experience with Samsara or similar fleet management/telematics systems preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong customer service and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Ability to analyze information, identify trends, and make recommendations.
• Ability to manage budgets, expenses, and department costs.
• Ability to work effectively with drivers, coworkers, management, vendors, and customers.
• Reliable, dependable, and able to work independently.
• Strong leadership skills and ability to hold employees accountable.
• Ability to exercise sound judgment and maintain confidentiality when handling company and employee information.

Work Environment & Safety Requirements

Due to the safety considerations associated with industrial recycling equipment, employees must be able to safely navigate the work environment and communicate effectively with coworkers, drivers, customers, vendors, and others.

• Ability to see and remain aware of physical surroundings.
• Ability to hear and communicate with others in an industrial environment.
• Ability to work safely in close proximity to waste, trucks, and industrial equipment.
• Routine exposure to industrial vehicle and equipment noise.
• Ability to safely navigate the company's yard, offices, scale areas, loading areas, and other operational spaces.
• Must follow all company safety policies and procedures.
• Must promote and reinforce safe work practices throughout the Transportation Department.

What We're Looking For

We are looking for someone who takes ownership, works hard, stays organized, and can keep operations moving in a busy environment. The ideal candidate is a hands-on leader who can manage the day-to-day demands of transportation while also looking at the bigger picture.

This person should be comfortable working with drivers, customers, vendors, and management, making decisions, solving problems, tracking performance, and holding themselves and their team accountable.

If you are dependable, motivated, organized, and looking for an opportunity to grow with a rapidly expanding company, we'd like to hear from you.

Job Type: Full-time
Salary: Commensurate with experience

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person