Logistics Manager

Key Responsibilities

• End-to-End Logistics Operations – Oversee the full chain from port arrival, customs clearance, container pick-up, inland transport, VMI warehousing, order outbound, to final delivery, and close exceptions effectively. Track vessel schedules, terminal status, and capacity; coordinate with forwarders, brokers, carriers, and customs to ensure smooth and compliant clearance; handle contingencies such as inspections, port congestion, and demurrage. Plan optimal routes and transport modes, monitor shipments in transit, and quickly respond to delays, damage, or rejections with emergency plans.
• VMI Warehouse Lifecycle Management – Manage receiving plans, inbound inspection, put-away, inventory control, cycle counts, and annual physical counts to ensure WMS/ERP data accuracy and physical inventory alignment. Maintain inventory health by handling damaged, mis-shipped, slow-moving, or obsolete goods, and propose improvement plans. Ensure outbound shipments meet customer requirements for timing, packaging, labeling, and batch control to support JIT delivery.
• Sales Collaboration & Customer Service – Act as the logistics point of contact, closely partnering with local sales teams to provide early feasibility assessments, lead-time, and cost commitments for orders and projects. Interface with end customers, synchronize logistics milestones, resolve delivery issues, and enhance customer experience. Collect market intelligence and front-end needs to continuously refine logistics strategies and service standards.
• Local Resource & Supplier Management – Build and maintain a reliable local network of service providers (customs brokers, trucking fleets, warehouses, terminals, clearance agents, bonded warehouses). Have strong sourcing and price comparison skills. Stay updated on local port rules, customs policies, freight rates, road restrictions, holiday impacts, and other critical information.
• Logistics Solution Design & Cost Control – Independently design tailor-made logistics solutions for key accounts or major projects, covering mode selection, route planning, warehousing/distribution strategy, risk contingencies, and cost estimation. Set regional logistics budgets, monitor port charges, clearance fees, transport costs, and warehouse expenses, and drive cost reduction and process optimization. Provide operational analysis and improvement reports to support headquarters’ decision-making.
• Compliance, Risk & System Building – Ensure all operations comply with local customs, trade, foreign exchange, tax, safety, and other regulatory requirements. Establish regional SOPs, exception handling mechanisms, and contingency plans to enhance team standardization and resilience. Regularly report risk points, improvement measures, and execution results.
• Data Reporting & System Maintenance – Produce regular KPI reports covering inbound timeliness, outbound accuracy, inventory accuracy, on-time delivery, exception rate, cost achievement, etc. Maintain logistics system data to ensure accuracy and traceability, supporting digital operations.

Qualifications

Basic Requirements

• Bachelor’s degree or above (full-time)
• 5+ years of hands-on logistics operations and management experience
• Deep knowledge of the full cycle: customs clearance, land transport, warehousing, and cross-border delivery
• Must have experience in VMI/HUB warehouse management

Core Competencies

• Strong local logistics network and connections with government/port/service providers; ability to access real-time information quickly
• Capable of independently designing logistics solutions, resolving complex issues, and working effectively under pressure
• Excellent cross-functional communication, sales coordination, customer engagement, and commercial negotiation skills