Logistics Manager | Germiston (Fixed Term Contract)

Interwaste, a leader in waste management solutions across Southern Africa, is seeking a seasoned Logistics Manager to join our team at the offices branch in Germiston .

With a commitment to sustainability, innovation, and operational excellence, Interwaste is dedicated to creating a better future by transforming waste challenges into impactful opportunities.

Role Overview

The Logistics Manager leads and oversees the smooth operation of day-to-day fixed collection, logistics, and recycling services at the Interwaste Germiston Hub. They are responsible for coordinating daily loading and dispatch activities, planning delivery routes, managing driver assignments, and overseeing vehicle maintenance. The role requires strong operational leadership, an ability to engage effectively with drivers, cost control, and a proactive approach to resolving complex logistics challenges and maintaining customer satisfaction.

The successful candidate will have exceptional Logistical planning experience; be proactive; energetic; have a “customer is always right” ethos and be able to engage and manage drivers directly to ensure operational success.

KEY RESPONSIBILITIES

CUSTOMER SERVICE

• Provide services in accordance with signed contracts and service level agreements (SLAs).
• Ensure the timely, safe, and compliant collection and delivery of waste as contracted.
• Confirm that operational teams use the correct documentation when servicing customers.
• Verify that manifest documents are correctly and fully completed for all loads.
• Liaise regularly with clients to understand their changing needs and requirements.
• Build and maintain strong relationships with internal and external customers, suppliers, and stakeholders.
• Proactively manage service failures and resolve customer complaints.
• Report any customer complaints immediately to the appropriate channels and ensure items are resolved in a timely manner.
• Encourage new business development by meeting clients, building and enhancing relationships, and assisting with tenders and documentation.
• Follow up with customers regularly to ensure their ongoing satisfaction with our services.
• Ensure that any carry-overs are communicated to management, and that affected customers are promptly contacted and advised.
• Maintain delivery accuracy and timeliness to support high customer satisfaction.
• Coordinate with sales, procurement, production, suppliers, and customers to ensure smooth logistics operations.
• Conduct regular site visits or provide direct work supervision whenever operations are performed onsite.
• Report every incident or operational change immediately to management.
• Ensure all activities strictly align with client requirements (e.g. bin types, delivery dates).
• Drive a minimum service delivery target of 99% while maintaining high levels of customer satisfaction.

OPERATIONS

• Plan delivery routes and schedules to meet deadlines and improve operational efficiency.
• Maintain accurate operational records and provide regular reports on fleet status, vehicle utilization, and performance to senior management.
• Establish operational KPIs and monitor team performance against set targets.
• Allocate vehicles and personnel effectively according to daily operational requirements.
• Manage driver assignments, performance, timekeeping, and adherence to safety standards.
• Monitor and control transport costs, maintenance expenses, repair costs, and fuel consumption to prevent losses and ensure correct utilization.
• Ensure general day-to-day administrative tasks are completed in line with company policies and procedures.
• Assist in the collection and administration of all vehicle documentation, including vehicle licenses, logbooks, fire permits, dip charts, meter calibration certificates, and sensor certificates.
• Establish schedules and methods for waste management services, identify resource needs, review requirements with management staff, and allocate resources accordingly.
• Assist in implementing technical and complex tasks within the work unit, including driving efficiency improvements and cost-effectiveness.
• Assist in coordinating laboratory sampling and analysis to ensure plant compliance with current waste discharge requirements and relevant legislation.
• Ensure all vehicles remain in good working condition, fully compliant, and properly maintained.

FINANCIAL MANAGEMENT

• Manage operational budgets and control costs.
• Monitor fuel consumption, overtime, and resource usage and capture on the system.
• Track and report operational financial metrics and variances.
• Implement cost-saving initiatives without compromising safety or service.
• Assist manager with capex justification for fleet and equipment.

KNOWLEDGE, SKILLS & ABILITIES

• Critical Thinking and Problem Solution Minded
• Excellent Communication Skills
• Excellent Attention to Detail
• Excellent Customer Service
• Fast and Efficient Worker
• Ability to Work Under pressure
• Ability to Work Overtime When Required.
• Strong Safety Acumen
• Strong logistic skills managing fuel, vehicle maintenance and tyre CPK’s

MINIMUM REQUIREMENTS

• Grade 12
• 5 – 10 years working experience in a similar role
• Experience with multiple customers, high-volume operations, and performance-driven environments.
• Proven experience in Logistics, Distribution, or Transport Management.
• Ability to prioritise and manage multiple projects simultaneously.
• Intermediate ability in MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook
• Experience in ISO9001 and 45001
• Knowledge of waste management regulations and compliance requirements.
• Ability to work independently and as part of a team, with excellent time management skill
• Proficiency in MS Office (especially Excel)
• Strong admin and organisational skills
• Budget and Forecasting skills

Who We Are

Interwaste is a wholly owned subsidiary of Séché Environnement. We are Southern Africa’s leading waste management company, committed to the sustainable preservation of the environment. We leverage technological excellence and innovation to solve a range of waste problems, ensuring accountability, integrity, safety, and excellence in all our operations.

What We Offer

Opportunities for growth and development.

A commitment to sustainability and innovation.

A supportive, safety-conscious, and inclusive workplace.

Join us in shaping a sustainable future. Apply now to be part of our mission!

If you’re passionate about creating a thriving workplace and are ready to contribute to a sustainable future, apply now and become part of our mission!

Candidates must apply via LinkedIn and submit their resumes for consideration. To learn more about Interwaste, visit our website. As an equal opportunity’s employer, we uphold a compliant, fair, and inclusive workplace environment. We reserve the right to not fill the position. Should you not here back from us within 4 weeks, please consider your application unsuccessful. If you have previously responded, please do not re-submit. Interwaste subscribes to the principles of employment equity