Logistics Officer

About the role

We are seeking a highly organised and customer-focused Logistics Officer to support our Individual and Community Services (ICS) team. In this role, you will coordinate appointments, maintain participant information, support billing processes and help ensure our services run efficiently. Working closely with staff, families and stakeholders, you'll play an important role in supporting quality service delivery across the team.

Key responsibilities

• Coordinate appointments and manage service bookings
• Maintain accurate participant records and information
• Support roster coordination and budget utilisation activities
• Communicate with participants, families and internal stakeholders regarding service agreements and service delivery requirements
• Assist with billing processes and administrative reporting
• Provide support and training to staff in Salesforce rostering processes as required
• Deliver high-quality administrative support to the ICS team and management

About you

• Experience working with NDIS systems
• Previous administrative experience in a fast-paced team environment
• Excellent customer service and communication skills
• Strong organisational skills, with the ability to prioritise competing tasks
• Experience maintaining databases, records and office systems
• The ability to build effective relationships with internal and external stakeholders
• Experience using Salesforce or a similar CRM system
• Knowledge of the disability sector (desirable)
• Working With Children Check (WWCC) relevant to your state
• NDIS Worker Screening Check

About us

Autism Spectrum Australia (Aspect) is one of Australia's largest autism-specific service providers and operates one of the world's largest autism-specific school programs. As a leading not-for-profit organisation, we partner with people on the autism spectrum and their families to deliver evidence-informed, person-centred services that help people thrive.

Benefits

• Salary packaging options to increase your take-home pay
• Fitness Passport membership discounts
• Discounts on everyday purchases through BenyFlexible and hybrid working arrangements
• The opportunity to work for a purpose-driven organisation making a genuine impact in the community