Logistics Officer

Key Responsibilities

Dispatch Coordination & Order Fulfillment

* Coordinate daily dispatch activities and ensure timely delivery of products to customers.

* Assign orders to dispatch riders and drivers based on route and delivery priority.

* Track order fulfillment and follow up with delivery personnel to ensure daily delivery targets are achieved.

* Monitor product handling to minimize damage, spills, and delivery errors.

Rider & Driver Supervision

* Supervise dispatch riders and drivers, ensuring adherence to routes and schedules.

* Monitor daily delivery volumes and escalate performance issues when required.

Product Delivery Quality Control

* Verify products before dispatch to ensure the correct quantity and condition.

* Record and report damaged, spilled, or incorrect deliveries.

* Work with the QA/QC team to maintain proper product handling standards during dispatch and delivery.

Logistics Documentation & Reporting

* Maintain accurate daily dispatch logs and customer delivery records.

* Track product movement between production, warehouse, and customer locations.

* Prepare weekly logistics performance reports for review by the Logistics Manager.

Supplies & Gear Monitoring

* Ensure riders have functioning helmets, raincoats, boots, and other required delivery gear.

* Monitor the condition of logistics equipment and request repairs or replacements when necessary.

* Maintain basic records of dispatch tools and equipment.

Qualifications & Requirements

* Minimum of OND in any related discipline

* Minimum of 1 to 2 years' experience in a dispatch, logistics, delivery coordination, or similar role, preferably within FMCG, food, or beverage.

* Experience supervising riders, drivers, or delivery personnel is an advantage.

* Strong attention to detail and ability to follow processes accurately.

* Good time management and ability to prioritize multiple deliveries.

* Strong communication and interpersonal skills.

* Ability to work independently with minimal supervision.

* Reliable, organized, and comfortable working in a fast-paced operational environment.

Pay: ₦120,000.00 per month

Work Location: In person