Logistics Operation, Assistant Manager (Large Parcel/Cargo)

Job Responsibilities

• Set up and manage the logistics network, ensuring smooth coordination across branches and departments
• Liaise with franchise area BD and various network departments to align and execute operational tasks
• Manage inbound delivery control: oversee delivery processes, monitor quality and standards, track execution results, and continuously optimize SOPs based on analysis
• Control branch operation quality, including issues such as loss, suspected loss, tracking completeness, damage, and customer complaints; conduct root cause analysis and drive improvement actions
• Develop and standardize SOPs for quality‑related issues, monitor execution, and review results for continuous improvement
• Provide leadership and guidance to branch teams, fostering accountability and operational excellence
• Travel to problematic branches or regions when necessary to identify challenges and implement effective solutions

Job Requirements

• Proven experience in cargo or large‑parcel express delivery operations
• Strong leadership skills with the ability to guide, motivate, and influence teams across multiple branches
• Proficiency in office software (Excel, Word, PowerPoint, etc.)
• Excellent problem‑solving skills and strong communication/coordination abilities
• Ability to work independently, manage multiple priorities, and deliver results under pressure
• Willingness to travel when required to support branch operations

Why Join Us

• Be part of a fast‑growing logistics and express delivery company
• Opportunity to lead operational improvements and shape the logistics network
• Dynamic work environment with cross‑department collaboration
• Career growth opportunities in logistics management and operations excellence
• Competitive benefits and the chance to make a direct impact on service quality