Logistics Operations Specialist (Mandarin Speaking)

Location: Auckland/Christchurch
Employment Type: Full-time
Open Headcount: Multiple positions available
Visa Requirement: Must hold valid working rights in NZL

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About the Role

We are seeking a proactive and detail-oriented Logistic Operations Specialist to support our warehouse and delivery operations.

This is a great opportunity for candidates looking to build or further develop their career in logistics and supply chain operations. You will gain hands-on experience across distribution centre operations, driver management, and process optimisation in a fast-paced environment.

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Key Responsibilities:

• Operations Management & Process Improvement:

  • Support DC/DS (Distribution Center / Delivery Station) management by monitoring operational KPIs, identifying inefficiencies, and proposing enhancements to boost warehouse performance and service quality.

• Driver Management & Capacity Planning

  • Manage and optimise the driver pool, ensuring sufficient capacity to meet daily operational demands
  • Recruit, onboard, and train new drivers on systems, SOPs, and operational standards
  • Maintain strong engagement with drivers and act as the first point of contact for operational support

• Service Quality Monitoring:

  • Track essential operational metrics such as inventory turnover, delivery times, and transportation costs. Handle issues like mislabeling, lost or misplaced items, and inventory holding to maintain high service standards.

• Cost Control & Workforce Optimization:

  • Monitor warehouse operating costs and optimize staffing models based on local conditions to improve cost-efficiency and productivity.

• Project Oversight & Facility Management:

  • Independently manage logistics modules (e.g., receiving, picking, packing, dispatch, inventory). Lead and implement key projects such as 6S practices and closed-loop management.

• Cross-Department Collaboration:

  • Work closely with Transport, Customer Service, and Procurement teams to ensure smooth communication, manage resource flow, and resolve operational challenges efficiently.

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Candidate Requirements:

• Education & Work Eligibility:

  • Bachelor’s degree required. Must have full NZL work rights—citizenship, PR, or valid visa. Open to recent graduates. Background in Supply Chain Management is preferred.

• Experience

  • Experience in logistics, supply chain, operations, or a related field is preferred
  • Open to candidates at early stages of their career, as well as those with relevant hands-on experience

• Language Proficiency:

  • Strong verbal and written communication in both English and Mandarin.

• Technical Skills:

  • Proficient in MS Office and data analysis tools. Able to analyze, visualize, and interpret data. Experience with Warehouse Management Systems (WMS) or equivalent software is preferred.

• Work Shifts:

  • Flexibility to work various shifts, including early mornings and evenings.

• Personal Attributes:

  • High level of responsibility and resilience. Strong communication, coordination, and initiative. Prior experience in logistics or related industries is an asset.