Logistics Operations Trainee

Tonawanda. Logistics Operations Trainee. Productive Transportation. FT. 1st Shift. Benefits. WNDOE.

Schedule Full-time, MondayFriday [days]

Starting pay $18$23 per hour, based on skills and experience

Review Written performance and pay review after 60 days

Benefits Medical coverage, 401(k) retirement plan, paid time off and paid holidays

Start a Career in Logistics

We are a growing truck brokerage looking for two or three dependable people who want to learn a real business from the ground up. You do not need prior trucking or brokerage experience. We will train you. You will begin with load entry, computer work, order accuracy, tracking and customer support, then earn more responsibility as your skills grow. This is a good opportunity for someone who likes organized work, learns software quickly, notices small details and wants a career pathnot just a temporary job.

What You Will Do

Enter customer orders accurately into our transportation management system.

Verify pickup and delivery locations, dates, appointment times, weights, reference numbers and special instructions.

Track shipments, record updates and help obtain proof-of-delivery documents.

Communicate professionally by phone and email with drivers, carriers, customers and coworkers.

Identify missing or conflicting information and ask before guessing.

Learn the basics of truck brokerage, carrier operations, billing and customer service.

What We Are Looking For

Dependable attendance and punctuality.

Strong attention to detail and a genuine concern for accuracy.

Comfort using computers, email, web-based programs and Microsoft Office or similar software.

Clear, courteous phone and written communication.

Ability to stay calm, organize priorities and follow a task through to completion.

Good judgment: willing to ask questions when information is missing or unclear.

High school diploma or equivalent required; college coursework or an associate degree is helpful but not required.

Customer service, banking, medical scheduling, insurance, order entry, warehouse/shipping or office experience is helpful but not required.

Your First 60 Days

Weeks 12: Accurate load entry, terminology, equipment types, appointments and company systems.

Weeks 34: Tracking, check calls, appointment confirmation and document collection.

Weeks 56: Routine carrier and customer communication; learn detention, lumper, TONU, rate confirmations and carrier

documentation.

Weeks 78: Shadow an experienced dispatcher/broker and assist with simple loads under supervision.

How to Apply

Submit your rsum and a short answer (three to five sentences) to this question: Tell us about a time you caught a

mistake, solved a detail problem or followed up until something was finished. Selected applicants will complete a short,

job-related skills exercise during the interview. No trucking knowledge is required.

Company: Productive Transportation

530 Grand Island Blvd

Tonawanda, NY 14150

Email Resume to: [email protected]