Logistics Outbound Manager

Hiring: Logistics Outbound Manager

Industry: FMCG / Supply Chain & Logistics

Location: Klang Valley, Malaysia

Working Hours: Monday – Friday (8:30 AM – 5:30 PM), Alternate Saturday (8:00 AM – 1:00 PM)

We are hiring an experienced Logistics Outbound Manager to lead end-to-end transportation and distribution operations for a fast-paced FMCG business. In this role, you will oversee high-volume outbound logistics from distribution centers to Modern Trade (MT) retailers, covering both DC and Direct-to-Store (DTS) delivery channels. You will be instrumental in optimizing freight costs, driving fleet utilization, and ensuring superior on-time-in-full (OTIF) fulfillment.

Key Responsibilities:

• Transportation & Distribution Strategy: Plan, lead, and execute outbound transportation operations to guarantee accurate and timely deliveries to Modern Trade retail outlets, distributors, and customers.
• Order Fulfillment & Cross-Functional Alignment: Coordinate closely with Inbound, Warehouse, and Sales teams to streamline order fulfillment and resolve delivery exceptions.
• Route & Load Optimization: Drive continuous improvement in route planning, vehicle space optimization (target 80%), and fleet utilization to reduce carriage outwards costs by 10%.
• 3PL & Transporter Management: Manage external logistics partners, negotiate freight rates, and monitor carrier SLA compliance to maintain high truck availability and delivery standards.
• Service Level & Performance Tracking: Track and report core outbound logistics KPIs, maintaining a minimum 95% Order Fulfillment Rate and 95% On-Time Delivery (OTD).

Key Requirements:

• Experience: Minimum 5–8 years in logistics/transportation management, with at least 2–3 years dedicated to outbound distribution operations.
• Industry Background: Proven track record in FMCG (Food, Personal Care, Home Care), FMCG Distributors, or 3PLs managing fast-moving consumer accounts.
• Retail & Delivery Expertise: Strong operational knowledge of Modern Trade (MT) distribution, central DC deliveries, Direct-to-Store (DTS) drop-offs, and retailer booking appointments.
• Systems Fluency: Hands-on proficiency with ERP/TMS/WMS platforms (e.g., SAP) and advanced Microsoft Excel for logistics data analytics and reporting.
• Education & Leadership: Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline, paired with proven team management and vendor negotiation capabilities.

Interested candidates are invited to connect directly or send your updated resume to [email protected] for a confidential discussion.