Logistics Planner

Your Role

As a Logistics Planner, you will play a key role in organizing and coordinating transport operations across Europe, ensuring timely, cost-effective, and high-quality service for our clients.

Key Responsibilities

• Organize and coordinate truck transportation
• Plan, allocate, and route transport orders efficiently
• Coordinate deliveries in line with customer requirements and payment terms
• Communicate proactively with clients and carriers via email and phone
• Order transport services and assign shipments to carriers
• Monitor and track shipments, keeping clients informed of their status
• Resolve operational issues related to shipments
• Identify cost-optimization and added-value opportunities
• Track and resolve freight claims
• Ensure and continuously improve service quality and internal processes
• Keep all transport-related data up to date in internal systems

Your Profile

• Previous experience in logistics, transportation, customer service, or a call center environment
• Fluent German and Czech (mandatory)
• Fluent English (daily working language)
• Strong communication, organizational, and problem-solving skills
• Ability to work autonomously as well as part of a team
• Proactive, dynamic, and solution-oriented mindset
• User-level knowledge of MS Outlook and MS Excel

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.