Logistics Planner/Executive

About the role

This role encompasses order processing, fulfillment, shipping, logistics, master data management, and technical support. You will process and release customer orders in SAP, create outbound deliveries, prepare shipping documents, manage pricing data, and provide technical guidance on spare parts and product documentation.

Key responsibilities

• Process and release customer orders in SAP, ensuring accurate order entry and timely order fulfillment
• Trigger deliveries and support daily order operations, addressing order-related requests
• Handle order status and lead-time inquiries, providing ETA updates and checking delivery lead times
• Process order amendments or cancellations and coordinate back-order management with material planners
• Assist with order confirmation and coordinate order switching between different distribution centers
• Create outbound deliveries and support shipment execution, including preparing delivery notes, invoices, packing lists, and export documents
• Prepare Shipper's Declarations for Dangerous Goods (DG) shipments to APAC countries (after proper training)
• Coordinate daily shipment activities with logistics teams and freight forwarders to ensure on-time dispatch and delivery
• Manage shipping exceptions and expedited shipments, including changing shipment modes and arranging urgent shipments
• Handle part number inquiries and manage material/part number changes or new alternate part creation

About you

• 3 to 4 years of working experience

• Able to work under pressure in time-sensitive operations independently and effectively

• Have the interest to start from ground zero

• Strong communication skills with internal stakeholders and external vendors

• Hands-on experience with ERP system SAP (SD, MM modules)

• Shipping experience with booking of airfreight and ocean freight shipments

• Ability to write and speak good English