Logistics Specialist

Overview Kemin Animal Health and Nutrition EMENA is seeking a Logistics Specialist. location: Herentals (Belgium) 1day HO/week In this versatile logistics role, you help ensure the smooth flow of goods. You are involved in daily operational follow-up, order handling, and the preparation of transport and documentation. You will work closely with Sales, Planning, Purchasing, Customer Experience, and Warehouse teams and gradually build expertise in logistics.

This role is ideal for a junior profile who is eager to learn logistics processes, enjoys administration with impact, and wants to grow in logistics. Motivation, customer focus, curiosity, and interest in logistics and transportation are more important than years of experience. This position is ideal for someone who enjoys a mix of operational coordination, customer interaction, and continuous process improvement.

We Are Kemin We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty, and textile markets. We provide product solutions and options to customers in more than 120 countries.

A privately held, family-owned and operated company, Kemin has more than 3,500 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Singapore, South Africa, and the United States.

Responsibilities Order Management & Customer Experience Support You will act as a backup for Customer Experience colleagues and help maintain efficient day-to-day operations by:

• Managing customer orders from entry to completion.
• Validating order data, pricing agreements, product specifications, Incoterms, and payment conditions.
• Preparing and coordinating transportation and documentation.
• Collaborating closely with Customer Experience, Logistics, Sales, and other internal stakeholders to ensure a seamless customer journey.

Transport & Warehouse Coordination

• Plan and coordinate transportation activities in line with customer requirements and existing carrier contracts.
• Provide clear and accurate instructions to transport partners, warehouse teams, and other stakeholders to ensure flawless execution.
• Monitor shipments proactively and ensure on-time pickup and delivery, keeping customer commitments and requested delivery dates at the center of every decision.
• Act as the key point of coordination when issues arise, troubleshooting transportation and delivery challenges and driving timely, effective solutions.
• Take a customer-centric and solution-driven approach, proactively identifying risks, communicating updates, and implementing corrective actions to minimize disruptions and ensure a positive customer experience.
• Collaborate closely with Customer Experience, Logistics, and external partners to continuously improve service levels and operational efficiency.

Collaboration & Support

• Act as a key contact for logistics topics for the Western European market.
• Communicate proactively with internal stakeholders across departments.
• Support logistics-related improvement projects in transport and warehousing.
• Act as backup for colleagues within logistics when needed.

Qualifications What will make you successful?

• Education & Experience

• Bachelor degree or equivalent by experience

• Ideally 1–3 years of experience in a customer service or logistics role.

• Motivation to learn export flows, documentation, and international logistics.

Skills & Mindset

• Strong interest in orders, transport coordination, and documentation.
• Well-organized, accurate, and able to manage daily follow-up.
• Proactive mindset with willingness to learn and grow.
• Customer-oriented and comfortable working with multiple stakeholders.
• Flexible and able to adapt to changing priorities.
• Solution-driven and proactive, with strong problem-solving and troubleshooting skills to effectively manage challenges and resolve issues.

Technical & Language Skills

• Confident working with MS Office (Excel, Word, Outlook).
• Fluent in Dutch and English; additional languages are a plus.