Logistics Supervisor

We are seeking an experienced and motivated Logistics Supervisor to lead daily logistics operations and ensure customer orders are shipped accurately, efficiently, and on time. This position plays a critical role in coordinating transportation activities, supervising logistics personnel, managing carrier relationships, and supporting production scheduling efforts.

The ideal candidate is a strong leader with excellent communication and problem-solving skills who thrives in a fast-paced manufacturing environment and is committed to delivering exceptional customer service.

Key Responsibilities

• Lead, coach, train, and support logistics coordinators and assigned team members.
• Coordinate outbound transportation activities to ensure timely and accurate deliveries.
• Build and oversee truckload and multi-stop shipments based on customer orders and inventory availability.
• Negotiate freight rates and maintain strong relationships with approved carriers.
• Schedule customer deliveries and resolve shipping issues, delays, and transportation challenges.
• Monitor order status, inventory levels, and transportation schedules to meet customer expectations.
• Collaborate with warehouse teams across multiple locations to maximize shipping efficiency.
• Support production scheduling activities by aligning customer demand, inventory, and manufacturing capacity.
• Conduct team meetings and communicate operational priorities and updates.
• Assist with freight claims, expedited shipments, detention charges, and other transportation-related matters.
• Drive continuous improvement initiatives focused on freight costs, shipping accuracy, operational efficiency, and customer satisfaction.
• Foster collaboration between logistics, production, sales, customer service, and warehouse teams.

Required Skills

• Strong leadership and team development capabilities.
• Excellent verbal and written communication skills.
• Outstanding interpersonal and customer service skills.
• Strong analytical, critical thinking, and problem-solving abilities.
• Exceptional organizational skills with attention to detail.
• Ability to manage multiple priorities and delegate effectively.
• Comfortable working in a fast-paced, changing environment.
• Proficiency with Microsoft Office applications, ERP systems, and logistics software.

Education & Experience

• Associate degree in Supply Chain Management, Business, Logistics, or a related field preferred.
• 3-5 years of experience in logistics, transportation, supply chain, or a related field.
• Previous supervisory or team leadership experience preferred.
• Experience with ERP systems, including Epicor or similar business software, preferred.

Physical Requirements

• Ability to sit for extended periods while working on a computer.
• Ability to lift up to 25 pounds occasionally.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Time Off
• 401(k) Retirement Plan
• Additional employee benefits and programs available