Logistics Supervisor

We're looking for a hands-on Logistics Supervisor to lead day-to-day warehouse and distribution operations, manage our third-party logistics (3PL) partners, and keep inventory accurate, visible, and moving. You'll lead a team, own key performance metrics, and drive continuous improvement across the supply chain.

Key Responsibilities:

· 3PL Management

• Serve as the main point of contact for 3PL providers, overseeing daily performance, communication, and issue resolution.
• Monitor service level agreements (SLAs) and KPIs such as order accuracy, on-time dispatch, and turnaround times, and hold regular performance reviews.
• Check 3PL invoices against contracted rates and activity, and resolve billing discrepancies.
• Support onboarding, transitions, or tenders for new logistics partners.

· Inventory Control

• Maintain accurate stock levels across owned and 3PL-managed locations.
• Plan and run cycle counts, stock takes, and reconciliations, and investigate and resolve variances.
• Manage stock movements, including receipts, transfers, returns, write-offs, and damaged or expired goods.
• Work with procurement and planning teams to avoid stockouts and excess or obsolete inventory.

· Warehouse & Distribution Operations

• Oversee inbound and outbound activity, including receiving, put-away, picking, packing, and dispatch.
• Coordinate transport and carriers to ensure timely, cost-effective deliveries.
• Ensure proper documentation for shipments, including customs and import/export paperwork where applicable.

· Team Leadership

• Supervise, schedule, train, and motivate the logistics team.
• Set clear goals, give regular feedback, and build a culture of accountability and safety.

· Compliance, Reporting & Improvement

• Enforce health and safety, quality, and regulatory standards.
• Prepare regular reports on inventory, 3PL performance, and logistics costs.
• Identify and implement process improvements that reduce cost and increase efficiency.

· Requirements

• [3–5] years' experience in logistics, warehousing, or supply chain, with at least [1–2] years in a supervisory role.
• Proven experience managing 3PL relationships and SLAs.
• Strong knowledge of inventory control principles and stock reconciliation.
• Experience with a WMS and/or ERP system (e.g. [SAP, Oracle, NetSuite]).
• Strong Excel skills and comfort working with data and KPIs.
• Excellent communication, problem-solving, and negotiation skills.
• Diploma or degree in Logistics, Supply Chain, Business, or a related field (preferred)

Application Question(s):

• What is your current salary and expected salary?
• What is your notice period?

Work Location: In person