Logistics Supervisor

About the role

Design and implement efficient delivery schedules and optimize cargo allocation to maximize vehicle utilization while achieving on-time delivery targets. Supervise and lead Distribution personnel, ensuring productivity, operational efficiency, accountability, and the integrity of all delivery activities.

Key responsibilities

• Manage drivers, plan and optimize delivery routes, monitor shipment progress, and ensure deliveries are completed safely, cost-effectively, and on schedule
• Promptly address delivery delays, damaged goods, delivery discrepancies, and customer complaints by coordinating closely with the Sales, Warehouse, and other concerned departments to ensure timely resolution
• Ensure all customer deliveries are accurately loaded, verified, properly documented, and completed within the agreed delivery schedule
• Plan and maintain adequate manpower to support daily operations while promoting employee engagement, retention, and workforce productivity
• Ensure all Distribution personnel comply with company policies, standard operating procedures (SOPs), work instruction, safety regulations, and assigned responsibilities
• Foster and maintain professional, courteous, and effective working relationships with customers and internal departments to support operational excellence
• Coordinate and schedule the pick-up and transfer of finished goods, raw materials, merchandise items, and other company-purchased items from suppliers, production facilities, and off-site warehouses
• Ensure all delivery vehicles maintain valid and updated permits, registrations, licenses, and regulatory requirements, including smoke emission certificates, traffic clearances, vehicle registrations, and other government-mandated documents
• Ensure all distribution-related records, delivery documents, permits, and reports are complete, accurate, properly maintained, and readily available for reference and audit
• Maintain high standards of housekeeping, cleanliness, and organization within the Distribution area and ensure all company vehicles and equipment are clean, well-maintained, and presentable at all times

About you

• Bachelor's degree in Logistics or equivalent trainings
• 3 to 5 years of hands-on experience in distribution or fleet operations with at least 1–2 years in a lead or supervisory capacity
• Proficiency in MS Office (especially Excel) and Fleet & Routing Expertise
• Strong analytical, problem-solving, and communication skills
• Ability to work under pressure and handle last-minute adjustments