Logistics Supervisor

KEY RESPONSIBILITIES

• Supervise and coordinate the day-to-day activities of the logistics team, including drivers, riders, and logistics staff.

• Plan and monitor delivery schedules to ensure timely and efficient delivery of products.

• Assign delivery routes, vehicles, and personnel based on operational requirements.

• Monitor fuel consumption, trip tickets, mileage, and other fleet-related records.

• Conduct regular monitoring of delivery personnel's attendance, productivity, performance, and compliance with company policies.

• Investigate and resolve delivery discrepancies, product damages, shortages, and customer complaints related to logistics operations.

• Implement measures to improve delivery efficiency, route planning, vehicle utilization, and operating costs.

• Conduct regular briefings and coaching sessions with logistics personnel.

• Prepare daily, weekly, and monthly logistics and operational reports.

• Monitor key logistics performance indicators and recommend corrective actions when necessary.

• Assist in manpower planning, scheduling, training, and performance evaluation of logistics personnel.

• Perform other duties and responsibilities that may be assigned by management.

QUALIFICATIONS

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.
• At least 3 years of experience in logistics, transportation, warehouse, fleet, or delivery operations, preferably with supervisory experience.
• Experience in supervising drivers, riders, warehouse personnel, or logistics staff is highly preferred.
• Strong knowledge of delivery operations, route planning, fleet coordination, and logistics processes.
• Good knowledge of inventory and delivery documentation.
• Proficient in Microsoft Office, particularly Excel.
• Strong organizational, analytical, and problem-solving skills.
• Good communication and interpersonal skills.
• Able to manage multiple priorities and work in a fast-paced environment.