Logistics Support Coordinator

About the role

The Logistics Support Coordinator monitors and tracks delivery status, schedules, and progress, and coordinates day-to-day logistics activities with internal teams, drivers, and delivery personnel to ensure smooth and timely delivery operations. This is a full-time, on-site position with a Monday to Saturday schedule, from 8:00 AM to 5:00 PM.

Key responsibilities

• Monitor and track delivery status, schedules, and progress, including delayed, pending, or unsuccessful deliveries
• Coordinate with drivers and delivery personnel regarding delivery schedules, routes, updates, and operational concerns
• Communicate with clients and other stakeholders regarding delivery updates, requirements, and concerns
• Prepare and consolidate daily logistics and operations reports, records, and delivery updates
• Maintain accurate and up-to-date delivery documents, records, and operational information
• Coordinate day-to-day logistics activities with internal teams to ensure smooth and timely delivery operations
• Identify, follow up, and escalate delivery or operational issues when necessary
• Perform other logistics and administrative support tasks as assigned

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Operations Management, Business Administration, or any related field
• Preferably 1–2 years of experience in logistics, operations, coordination, customer service, or a similar role
• Experience in logistics, delivery coordination, supply chain, or field operations is an advantage
• Proficient in Microsoft Office, particularly Excel, or Google Workspace tools such as Google Sheets
• Willing to coordinate with drivers, delivery personnel, clients, and other stakeholders
• Able to work effectively in a fast-paced environment
• Organized, communicative, pro-active, and detail-oriented
• Capable of turning day-to-day delivery information into clear and accurate reports