Logistics Technical Support Executive

We are looking for a Logistics Technical Support Executive to provide technical and operational assistance for logistics activities. The candidate will coordinate with customers and internal teams, handle shipment-related queries, and ensure smooth and timely operations.

Key Responsibilities

• Provide technical and operational support for logistics processes.
• Handle customer queries related to shipments, orders, and delivery status.
• Track shipments and provide timely updates to customers and internal teams.
• Coordinate with logistics, operations, sales, and other departments.
• Update shipment details and maintain accurate records in company systems.
• Identify and resolve basic system or process-related issues.
• Escalate complex issues to the concerned team.
• Prepare and maintain daily reports and operational records.
• Ensure proper follow-up on pending shipments and customer requests.
• Follow company SOPs and maintain service quality.

Requirements

• Graduate in any stream; Logistics/IT/Computer background is a plus.
• Freshers are welcome to apply.
• Good verbal and written communication skills.
• Basic knowledge of MS Office and computer applications.
• Good coordination, follow-up, and problem-solving skills.
• Ability to learn logistics software and systems quickly.
• Customer-focused and responsible attitude.

Key Skills

Logistics Operations | Technical Support | Shipment Tracking | Customer Support | MS Office | Communication | Coordination | Problem Solving

Pay: ₹10,758.79 - ₹37,538.30 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person