Loss Adjuster

Sedgwick is a global company based in the insurance industry, committed to our core values, Caring Counts philosophy, diversity and inclusion and corporate social responsibility.

Do you enjoy helping people and love to organise solutions?  If you have a flair for customer service and enjoy being part of a busy team, this could be the role for you.

We are currently looking for a Loss Adjuster to join our busy, expanding Southland/Central Otago team.  The role covers the area from Dunedin to Invercargill, and the role would suit applicants based in any location within this region. This is an exciting and dynamic position helping people and businesses who have suffered loss or damage to their buildings or property including motor vehicles.  It involves assessing damage on-site, establishing costs, facilitating repairs and a high level of communication with all parties.

The region is known for its rugged natural beauty, outdoor activities including jet boating, tramping and the winter mountain snow, and for its warm hospitality.

Desired skills and qualities for this role include:

• Passion for helping people
• Excellent written and verbal communication
• Strong organisational and interpersonal skills
• Problem-solving skills
• Ability to be flexible for the business to respond to customers’ needs

This role would suit those with experience in the

• Insurance sector
• Trade background – Motor vehicle /building sector, mechanical or engineering

Main duties and responsibilities:

• Assess, scope and cost damage to domestic and commercial property claims.
• Liaising with customers who have suffered a loss and need support through the claim process.
• Working with brokers and insurer partners
• Facilitating the settlement of insurance claims involving analysing cause of losses, reporting to insurers, dealing with contractors and other suppliers, agreeing repair scopes and costs, agreeing quantum of claims, communication with customers and all involved parties.

Benefits of working for us:

• Our core role involves making a difference in people’s lives
• Competitive salary with a rewarding bonus structure
• Job security and flexibility are high priorities for us
• Great team culture with opportunities for further career development
• Potential to work from home once training is complete
• Wellness benefits including wellness allowance and life insurance
• Access to Employee Assistance Programme (EAP)
• Celebrate your birthday each year by having the day off

This is a varied and interesting role and on the job training will be provided.

We pride ourselves on being an inclusive team - we encourage our people to bring their unique selves to work. It doesn't matter who you are, if you are passionate about making a difference, you belong here.