Loss Prevention Agent

DEPARTMENT: Security

REPORTS TO: Director of Security and Loss Prevention

FLSA STATUS: Non-Exempt

JOB SUMMARY:

Responsible for detecting, reporting and resolving matters in the area of theft and asset loss as per Company standards.

ESSENTIAL JOB FUNCTIONS:

• Conduct surveillance to detect internal and external theft and handle situation according to company standards.
• Conduct routine inspections of the facility to maintain physical security and protection of assets.
• Monitor closed circuit television systems, if applicable.
• Enforce company standards as they relate to security and loss prevention procedures.
• Conduct daily store audits.
• Conduct weekly receiving audits.
• Conduct weekly out of code audits.
• Conduct employee interviews only when instructed to by the Director of Security and Loss Prevention.
• Follow through and Represent the company in the court of law when needed and report dispositions of all cases
• Report policy violations to Store Director and Director of Security and Loss Prevention
• To maintain and submit all necessary documentation including but not limited to apprehension reports, employee warnings, audits and weekly reports.
• To maintain and submit all necessary documentation pertaining to hours worked and mileage reimbursement
• Any other tasks as assigned from time to time by the director.
• To represent Redner’s Markets in a professional manner and set an example for all associates to follow at all times.
• To abide and enforce all company policies as stated by the Employee Handbook.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to handle difficult situations with diplomacy
• Ability to maintain a high level of confidentiality
• Ability to perceive situations accurately
• Ability to maintain a fair, consistent set of standards, using judgment and discretion.
• Ability to maintain records and documentation
• Ability to operate all equipment necessary to perform the job
• Ability to work alone or in a team capacity.
• Ability to work varied hours/days, including nights, weekends, and holidays as needed.
• Strong interpersonal, communication, organization and follow-through skills
• Ability to travel in between stores within a region by possessing a valid driver’s license.
• Must be at least 18 years of age
• Physical ability to stand for extended periods, and to see or hear activity in the store, and perform all functions as set forth above.
• Must have a full understanding of Civil and Criminal Laws set forth by the police and/or District Justice.