Loss Prevention Supervisor

Join the Legacy of Manhattan Grand Hotel About World of Business Pvt. Ltd. World of Business Pvt. Ltd. is a Maldivian hospitality and lifestyle company dedicated to redefining urban luxury and creating transformative experiences. With a vision to craft world-class destinations in the Maldives, our portfolio is built on innovation, authenticity, and a deep commitment to service excellence.

About Manhattan Grand Hotel Located in the vibrant heart of Hulhumalé City, Manhattan Grand Hotel is an upscale urban retreat that blends contemporary elegance with the spirit of Maldivian warmth. The hotel features stylishly designed rooms and suites with panoramic views of the Indian Ocean, signature restaurants offering global cuisines, and versatile spaces for meetings, events, and celebrations. As one of Hulhumalé's most anticipated hotel openings, Manhattan Grand Hotel is set to become the preferred choice for business travelers, holidaymakers, and city dwellers seeking sophistication, comfort, and peace of mind.

About The Role We are currently seeking a Loss Prevention (Security) Supervisor to join our pre-opening team at Manhattan Grand Hotel. This role is responsible for creating a safe, secure, and welcoming environment for our guests, colleagues, visitors, and assets. As part of the hotel's opening team, you will help establish security standards, emergency procedures, and operational protocols that reflect the highest levels of professionalism and hospitality.

Key Responsibilities:

• Supervise the daily operations of the Loss Prevention team, ensuring the safety and security of guests, colleagues, contractors, and hotel property.
• Conduct regular patrols of the hotel premises, identify potential security risks, and take proactive measures to prevent incidents.
• Lead investigations into security incidents, accidents, guest complaints, and policy violations, preparing accurate reports and recommendations.
• Monitor CCTV systems, access control, fire alarm systems, and other security equipment to ensure operational readiness.
• Ensure compliance with hotel security policies, health and safety regulations, and emergency response procedures.
• Coordinate emergency responses including fire alarms, medical emergencies, evacuations, and crisis situations.
• Conduct security awareness training and emergency drills for hotel colleagues to promote a culture of safety.
• Collaborate with local law enforcement, emergency services, and regulatory authorities when required.
• Assist in developing and implementing loss prevention strategies to minimize theft, fraud, damage, and operational risks.

About You To excel in this role, you should have:

• Minimum 3 years of experience in hotel security, loss prevention, or a supervisory security role, preferably within an upscale or luxury hospitality environment.
• Strong knowledge of hotel security operations, fire and life safety systems, emergency response, and risk management.
• Experience supervising security teams and coordinating daily operations.
• Excellent observation, investigation, and incident reporting skills.
• Ability to remain calm under pressure and make sound decisions during emergencies.
• Strong communication and interpersonal skills with a professional and guest-focused approach.
• Good working knowledge of CCTV systems, access control systems, and security technology.
• Certification in First Aid, Fire Safety, or Security Management will be considered an advantage.
• Flexibility to work rotating shifts, weekends, and public holidays as required.

About The Benefits At Manhattan Grand Hotel, we believe that our colleagues are our greatest strength. We are committed to building a workplace that is inspiring, supportive, and rewarding. Our benefits include:

• Competitive salary and performance-based incentives.
• Paid annual leave and public holidays.
• Healthcare benefits and wellness programs.
• Opportunities for professional growth through training and development.
• Career pathways within World of Business Pvt. Ltd.'s expanding portfolio.
• Colleague discounts on hotel services, dining, and stays.
• A collaborative and inclusive work culture where your ideas are valued.

Be Part of the Story. Be Part of Manhattan Grand. If you are committed to protecting people, preserving assets, and creating a safe environment where exceptional hospitality can thrive, we invite you to join our pre-opening team. Help us build a culture of safety and security as Manhattan Grand Hotel opens its doors to the world.