Lounge Bartender-350

Job Summary

This position contributes to the success of Los Angeles Athletic Club by creating positive experiences for every member and guest who visits the Cub by providing an elevated personalized level of customer service while serving alcoholic and non-alcoholic beverages and food.

Responsibilities:

• Arrives to work on time in proper uniform and ready to work.
• Prepare for bar opening according to Company procedures, including inspection and procurement of adequate supplies per business needs.
• Set up the bar for service, including but not limited to, preparing garnishes, mixes, and pre-mixed drinks.
• Welcome members and guests as they enter the bar area, learn their name, and use it with every interaction thereafter.
• Engage members and guests and personalize their experience through suggestive selling and menu knowledge.
• Mix, prepare, and serve drinks according to approved recipes.
• Know all the details of your food and beverage menu for your guests’ experience, restrictions, and allergies.
• Communicate any special requests to the culinary team and support staff.
• Receive orders and enter them into the Point of Sale (P.O.S.) system accurately and immediately.
• Ensure every guest check is current and accurate before presenting it to the member or guest for payment.
• Collect payment and obtain member signature for every transaction, and room number from hotel guests.
• Unpack deliveries, stock bar, and change kegs
• Maintain a clean and organized bar, equipment, and work area; cleaning as often as needed so that it looks impeccable to members and guests
• Maintain records of liquors, beers, wine, and sundries to ensure par stock is maintained at all times.
• Maintain daily inventory and records showing which drinks and liquors are in the greatest demand; Assure the efficient and timely submission of all required reports.
• Ensure side work and closing procedures are completed in compliance with company standards.
• Visually inspect all work areas, food service, and ensure they are clean and presentable to members and guests.
• Complies with all Food and Beverage regulations and liquor laws, including but not limited to checking ID before serving liquor to a member/guest that looks under 30 years of age, etc.
• Assess members or guest alcohol consumption; stop serving when appropriate.
• Report all dining room incidents and concerns to the Outlets Manager.
• Assist other associates as needed to ensure elevated member and guest experience, such as serving, running food, and taking orders per business needs.
• Support other Food and Beverage outlets as needed/as business dictates.

Education, licenses, & certifications:

• Required: Minimum of one (1) years of experience in same or similar positions in the Food & Beverageindustry
• Required: Food Handlers and Responsible Beverage Service Certification(s)
• Required: High School Diploma or GED Equivalent

Essential qualifications:

• Required: At least twenty-one (21) years of age.
• Required: Reliable and punctual attendance.
• Required: Excellent time-management skills; prioritizing and completing assigned job tasks effectively.
• Ideal: Bi-lingual oral, speech, and writing skills in English or other languages is an asset in this position
• Required: Excellent interpersonal and customer service skills
• Required: Excellent verbal and written communication skills; ability to convey messages clearly and compose correspondence with correct and proper grammar.
• Required: convey messages clearly and confidently; persuade and effect change positively.
• Required: Capable of working effectively independently with minimal supervision
• Required: Strong analytical skills.
• Required: High attention to detail and accuracy
• Required: Strong organizational skills
• Required: Ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner.
• Required: Ability to elicit and accept constructive feedback.

Physical requirements, Demands, and working conditions:

Physical Exertion

Medium work: Exerting up to 40 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 15 pounds of force constantly to move objects (for example, carts, ice, trays, tables, chairs, lounge furniture, and kegs)