Lounge Host

Purpose

The Lounge Host delivers a premium guest experience by providing professional customer service, supporting food and beverage operations, and ensuring lounge facilities are maintained to the highest standards.

Key Responsibilities

• Welcome and assist guests in a professional and courteous manner.
• Support food and beverage service and respond to guest requests.
• Maintain buffet and service areas, ensuring cleanliness and product availability.
• Clear, reset, and maintain dining and seating areas.
• Support daily lounge operations while adhering to food safety and service standards.

Requirements

• Minimum 1 year of experience in hospitality, food and beverage service, airline lounges, hotels, or customer service environments.
• Good verbal communication skills in English.
• Strong interpersonal and communication skills.
• Customer-focused with a professional attitude.
• Ability to work effectively in a fast-paced team environment.
• Willingness to work shifts, weekends, and public holidays.

Cathay Dining is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. For more details regarding data privacy, you may refer to the Applicant Privacy Policy under our official web site. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.