Zingbus Technology
Lounge Manager
14 days ago
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Important information
Contract type:
Permanent
Salary:
₹400,000 – ₹500,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
13 October 2026
What they need
Role: Lounge Manager
Location: ISBT Delhi
Key Responsibilities
- Manage day-to-day lounge operations and ensure smooth functioning during operating hours
- Ensure cleanliness, hygiene, seating availability, and overall upkeep of the lounge
- Supervise lounge executives and ground staff, including shift planning and attendance
- Handle customer complaints and on-ground escalations professionally
- Ensure lounge rules, policies, and service standards are followed
- Prevent unauthorized access and ensure orderly customer entry
- Coordinate with operations, security, housekeeping, and vendors
- Monitor basic lounge supplies and control day-to-day expenses
- Maintain daily operational records and share updates with the central team
- Support smooth customer handling during peak hours and bus delays
What We're Looking For
2-4 years of experience in hospitality, lounge, hotel, airport ground staff, or customer operations
Strong communication and people management skills (Mandate)
Ability to handle pressure during high footfall situations
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