Lounge Server

As a Lounge Server with Concord Hospitality at the Story Social Restaurant, you will provide exceptional service to our guests by ensuring a welcoming atmosphere, accurate order handling, and professional food and beverage service. Your attention to detail and teamwork will help create memorable dining experiences.

Responsibilities:

• Report to work on time and in full uniform, prepared with necessary tools (pen, side towel, corkscrew, etc.).

• Check assigned station prior to opening for cleanliness, proper setup, and readiness.

• Attend menu classes or taste panels; maintain knowledge of daily specials and all menu items.

• Take guest orders accurately, following proper procedures for checks, modifiers, and seat numbers.

• Serve food and beverages according to established standards, including proper liquor and wine service.

• Maintain cleanliness by bussing and resetting tables promptly throughout and after meals.

• Work collaboratively with teammates to ensure efficient service across all stations.

Qualifications:

• Prior serving or hospitality experience preferred.

• Strong knowledge of food and beverage service standards.

• Excellent communication and customer service skills.

• Ability to work efficiently in a fast-paced environment.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

• Commitment to teamwork, professionalism, and guest satisfaction.

Benefits (Full-Time Associates Only):

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.