Low Voltage Project Manager

Job Description – LV Lead/Project Manager

Join the Southeast Regional Technology Group Team!

Who We Are...

At Southeast Regional Technology Group (SERTG), we're more than just an IT provider—we’re innovators, problem-solvers, and security-focused professionals delivering best-in-class Managed IT Services and Projects. With four active locations across Georgia, our reach continues to expand as we support organizations throughout the Southeastern United States.

Our Vision:

“To be the leader in IT and Security for small to medium businesses in the Southeastern United States.”

We empower our clients to thrive by handling the technical and security challenges they face every day. From IT and cybersecurity to structured cabling, surveillance, access control, and alarm systems, we provide complete technology solutions that allow our customers to focus on growing their businesses.

Our mission?

“Let SERTG provide extraordinary IT and Security Services so you can focus on the things that make your business unique.”

Why Work With Us?

• Lead High-Impact Projects: Take ownership of low-voltage projects from planning and installation through testing, documentation, and customer turnover.
• Work Across Multiple Technologies: Work with commercial alarm systems, access control, surveillance cameras, structured cabling, fiber, and related low-voltage systems.
• Leadership Opportunity: Lead technicians in the field, coordinate project activities, and help develop the skills of other members of the Low Voltage team.
• Customer-Focused Environment: Work directly with customers to ensure projects are completed professionally, correctly, and with minimal disruption to their business.
• Continued Growth: Expand your knowledge as SERTG continues to grow its physical security, structured cabling, and technology project capabilities.

Job Summary

As a Low Voltage Lead / Project Manager, you will be responsible for leading and managing commercial low-voltage projects involving alarm systems, access control, surveillance cameras, structured cabling, fiber, and related technologies.

This is a hands-on leadership position. You will be expected to manage projects and technicians while also having the technical experience necessary to step into the field, troubleshoot problems, perform installations, and ensure work meets SERTG standards.

You will work closely with customers, SERTG leadership, technicians, vendors, and other departments to ensure projects are completed correctly, professionally, on schedule, and within the defined scope.

Customer service is a top priority. The successful candidate must be able to communicate professionally with customers, understand their needs, manage expectations, and represent SERTG well on every job site.

Primary Responsibilities

• Low Voltage Project Management: Manage assigned projects from initial handoff through completion, including scheduling, technician coordination, material requirements, installation, testing, documentation, customer communication, and project closeout.
• Field Leadership: Lead Low Voltage technicians and installers on commercial projects while providing clear direction, assigning work, monitoring progress, and maintaining quality standards.
• Alarm Systems: Install, configure, troubleshoot, service, and maintain commercial intrusion alarm systems, including panels, keypads, sensors, contacts, motion detectors, sirens, communication devices, and associated wiring.
• Access Control Systems: Install, configure, troubleshoot, and maintain access control systems, including controllers, card readers, request-to-exit devices, door contacts, electric strikes, magnetic locks, crash bars, power supplies, and related door hardware.
• Surveillance Camera Systems: Install, configure, troubleshoot, and maintain IP camera systems, NVRs, network-connected surveillance equipment, camera mounting systems, and associated cabling and infrastructure.
• Structured Cabling: Lead and perform installation of Cat5e, Cat6, Cat6A, coaxial, fiber optic, and other low-voltage cabling in commercial environments.
• Cable Testing & Certification: Ensure installed cabling is properly terminated, labeled, tested, certified when required, and documented according to SERTG standards and project specifications.
• Fiber Optics: Assist with or perform fiber installation, termination, testing, troubleshooting, and fiber splicing when required.
• Project Planning: Review project scopes, drawings, site information, equipment lists, and customer requirements before work begins to identify potential issues and ensure the project is properly prepared.
• Material Management: Verify that required equipment, cable, hardware, tools, lifts, and materials are available before and during projects. Communicate shortages or changes before they cause unnecessary project delays.
• Site Coordination: Coordinate with customers, general contractors, electricians, vendors, construction teams, and other trades when necessary to keep projects moving efficiently.
• Quality Control: Inspect completed work to ensure installations are clean, professional, functional, properly labeled, and compliant with SERTG standards.
• Troubleshooting: Diagnose complex issues involving alarms, access control, cameras, cabling, networking, power, door hardware, and related systems.
• Project Documentation: Maintain accurate documentation including cable schedules, device locations, labeling information, test results, equipment information, passwords where appropriate, system configuration, photos, and as-built documentation.
• Customer Communication: Provide customers with professional updates regarding project status, issues, scheduling, system operation, and project completion.
• Customer Training: Provide basic customer training and system walkthroughs following installation when required.
• Change Management: Identify requests or conditions that fall outside the original project scope and communicate those changes before additional work is performed.
• Safety & Job Site Standards: Maintain safe and organized work environments and ensure technicians follow appropriate ladder, lift, electrical, PPE, and job-site safety requirements.
• Team Development: Train, mentor, and provide technical guidance to junior Low Voltage technicians and installers.
• Coordination With Other SERTG Teams: Work with SERTG's Networking, Managed Services, Engineering, and Security teams when projects involve switches, VLANs, firewalls, servers, cloud services, or other IT infrastructure.

Key Qualities

• Extensive Low Voltage Experience: Strong hands-on experience with commercial alarm systems, access control, surveillance cameras, and structured cabling is required.
• Leadership: Comfortable directing technicians, assigning work, maintaining accountability, and taking ownership of project results.
• Project Ownership: Able to look beyond the individual installation task and understand what is required to successfully complete the entire project.
• Advanced Troubleshooting: Capable of diagnosing problems involving wiring, devices, panels, controllers, networking, power supplies, and system configuration.
• Customer-Service First: Professional, respectful, and confident when communicating with customers, even when projects encounter challenges.
• Attention to Detail: Takes pride in clean installations, proper labeling, accurate documentation, and completing projects correctly the first time.
• Organized: Able to manage multiple projects, schedules, technicians, materials, customer expectations, and deadlines simultaneously.
• Self-Motivated: Able to identify what needs to be done and move projects forward without requiring constant supervision.
• Team Player: Willing to work alongside technicians when necessary and understands that leadership includes helping the team complete the job.
• Professional: Represents SERTG appropriately when working at customer locations, construction sites, and with vendors or other contractors.

Experience & Qualifications

• Extensive professional experience working with commercial low-voltage systems.
• Strong experience with intrusion alarm systems.
• Strong experience with commercial access control systems and door hardware.
• Strong experience installing and troubleshooting IP surveillance camera systems.
• Strong experience with Cat5e, Cat6, Cat6A, and structured cabling installations.
• Ability to read floor plans, construction drawings, wiring diagrams, and project documentation.
• Experience terminating, testing, troubleshooting, and certifying copper cabling.
• Working knowledge of networking fundamentals including IP addressing, PoE, switches, VLANs, and basic network troubleshooting.
• Experience leading technicians, installers, or project crews.
• Experience managing commercial projects or coordinating multiple job sites is strongly preferred.
• Experience with fiber optic cabling, termination, testing, or splicing is preferred.
• Manufacturer certifications related to alarms, access control, cameras, cabling, or fiber are a plus.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Must be able to safely use ladders, lifts, hand tools, power tools, testing equipment, and other equipment commonly required for low-voltage installations.
• Must be capable of performing the physical requirements associated with commercial low-voltage installation work.

Your Goal

Take ownership of SERTG's Low Voltage projects and ensure they are completed correctly, professionally, safely, and on schedule.

You should be the person the team can rely on when a project becomes complicated—whether that means troubleshooting an access control system, resolving an alarm issue, identifying a cabling problem, coordinating technicians, communicating with a customer, or stepping into the field to get the project across the finish line.

The goal is not simply to complete installations. It is to deliver projects that customers are confident in and that represent the level of quality expected from SERTG.

Ready to Elevate Your Career?

Join the SERTG team and take a leadership role in a growing Low Voltage and Physical Security division. If you have extensive experience with alarms, access control, surveillance cameras, structured cabling, and leading projects from start to finish, we want to hear from you.

Apply today and help SERTG continue delivering extraordinary technology and security solutions throughout the Southeast.

Job Type: Full-time

Pay: Based on experience, qualifications, certifications, and demonstrated ability.

Pay: $22.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• Low Voltage: 4 years (Required)

License/Certification:

• Low Voltage License (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person