Low Voltage Security Systems Installer / Service Technician

Low Voltage Security Systems Installer / Service Technician

First Security Service, Inc. | Raleigh-Durham, NC

Job Type: Full-Time
Schedule: Monday–Friday, 7:30 AM–4:00 PM

About First Security Service

First Security Service, Inc. is an established electronic security company providing installation, service, and support for security and life safety systems throughout the Raleigh-Durham area and surrounding communities.

We are looking for a dependable, motivated Low Voltage Installer/Service Technician to join our team. This position is ideal for someone who enjoys hands-on work, troubleshooting equipment, learning new technology, and providing reliable service to customers.

Experience in electronic security is a plus, but we are willing to train the right candidate who has a strong work ethic, a willingness to learn, and the ability to work both independently and as part of a team.

Job Responsibilities

• Install, service, troubleshoot, and maintain electronic security and life safety systems.
• Work with security alarm systems, fire alarm systems, surveillance systems, access control, door locks, intercoms, and nurse call systems.
• Read and follow construction drawings, wiring diagrams, and installation plans.
• Run, terminate, label, and test wiring.
• Configure equipment and perform system testing to verify proper operation.
• Identify equipment issues, troubleshoot problems, and complete service repairs.
• Maintain accurate service records and communicate job progress and outstanding issues.
• Provide professional, courteous service while working at customer locations.
• Maintain tools, equipment, and company vehicles responsibly.
• Follow company procedures and applicable safety requirements.

Qualifications

• Valid driver's license with a driving record that meets company and insurance requirements.
• Criminal background acceptable for employment and customer-site access.
• Own basic hand tools appropriate for installation work.
• Ability to use hand tools, ladders, and lifts safely.
• Comfortable using computers and learning new software and electronic equipment.
• Ability to read and follow construction plans or a willingness to learn.
• Ability to work independently, manage assigned tasks, and follow through on commitments.
• Dependable attendance, punctuality, and a professional attitude.
• Ability to travel to customer sites throughout the Raleigh-Durham area and surrounding regions. Occasional extended travel or overnight stays may be required.
• Ability to perform the physical requirements of installation work, including standing, bending, climbing ladders, and lifting equipment within safe limits.

Experience with fire alarms, burglar alarms, surveillance systems, access control, or other low-voltage systems is a plus, but not required. Candidates with electrical, telecommunications, cabling, construction, HVAC, or other hands-on technical experience are encouraged to apply.

Compensation and Benefits

• Competitive hourly pay based on experience and qualifications.
• Overtime pay at 1.5 times the regular rate for eligible hours over 40 per workweek.
• Health, dental, and vision insurance, with 50% of premiums covered by the company after 90 days of employment.
• Paid time off.
• Company-recognized paid holidays.
• Company-provided annual uniform allowance.
• Monthly cell phone stipend.
• 401(k) retirement plan with company matching, after one year of employment.
• Opportunity to learn specialized technical skills and grow within the company.
• Additional on-call opportunities and compensation available after training and qualification.

Work Schedule

Monday through Friday, 7:30 AM–4:00 PM. Occasional early starts, overtime, weekend work, and overnight travel may be necessary to meet customer and project needs.

Who We're Looking For

We value employees who show up on time, take pride in their work, communicate professionally, and take responsibility for completing their assignments. The right candidate is a dependable team player who works well with others while also being capable of working independently. They are willing to learn, follow directions, support their coworkers, treat customers respectfully, and understand the importance of reliability when working with security and life safety equipment.

If you enjoy hands-on technical work, working with a team, and building a career in the electronic security industry, we encourage you to apply.

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person