Low Voltage Technician

Overview

Join our team as a Low Voltage Technician and become a vital part of delivering cutting-edge communication and security solutions. In this role, you will install, service, and troubleshoot security, alarm, and communication systems for our commercial and residential customers, maintain low-voltage systems that keep businesses connected, secure, and running smoothly. You'll work directly with the owner, travel to customer sites, and be the face of our company in the field.

This is a hands-on role for someone who takes pride in quality work, communicates well with customers, can work independently and wants to grow with a small, well-established business. Your technical expertise and customer-focused approach will ensure high-quality service and reliable system performance across diverse environments.

Duties

• Install, configure, and troubleshoot low-voltage wiring for telecommunications, security, CCTV, fiber optic systems, and data networks.
• Perform fiber splicing and cable termination to ensure optimal signal integrity and system performance.
• Read and interpret schematics, wiring diagrams, and technical manuals to accurately execute installation tasks.
• Conduct network installation including Ethernet cabling (Cat5, Cat6), structured cabling, and equipment wiring in accordance with NEC standards.
• Test communication systems using diagnostic tools such as ohmmeters, telecommunications testing equipment, RF testers, and network analyzers to identify issues and verify system functionality.
• Troubleshoot equipment failures in low-voltage electrical systems, VoIP telephony, routers, Avaya systems, and other telecommunication hardware.
• Provide exceptional customer service by communicating clearly with clients about system status, maintenance needs, and troubleshooting steps.
• Perform scheduled inspections and preventive maintenance under service contracts
• Read and work from blueprints, wiring diagrams, and manufacturer specifications
• Explain system operation to customers and provide basic training at handoff
• Keep accurate records of work performed, materials used, and time on site
• Maintain the company vehicle, tools, and inventory, and follow all safety procedures and local codes

Qualifications

Required

• 3+ years of experience installing or servicing low voltage, security, fire alarms, and communication systems (Power Limited Technology License preferred or willingness to obtain one.)
• Working knowledge of low voltage wiring, basic electrical theory, and testing tools (multimeter, cable tester)
• Valid driver's license and a clean driving record
• Ability to pass a background check
• Comfortable working on ladders, in attics and crawl spaces, and lifting up to 50 lbs.
• Strong communication skills and a professional, customer-friendly attitude
• Works well independently and as part of a team
• Proven experience as a Low Voltage Technician or Service Technician within telecommunications, fire alarm panels, door entry systems and other IT environments
• Strong knowledge of low-voltage electrical wiring including LAN cabling (Cat5/Cat6), fiber optic systems installation, and structured cabling practices.
• Familiarity with network components such as Cisco routers, Juniper devices, VoIP systems (e.g., Avaya), and computer networking fundamentals.
• Skilled in using diagnostic tools like ohmmeters, cable testers, RF testers, and telecommunications testing equipment for troubleshooting purposes.
• Ability to read schematics and technical diagrams accurately; experience with telecommunication schematics is preferred.
• Hands-on experience with fiber splicing techniques and fiber optic system installation is highly desirable.
• Electrical experience including AC/DC systems knowledge; familiarity with NEC standards is a plus.
• Strong problem-solving skills with the ability to diagnose issues efficiently using power tools and hand tools safely.
• Excellent customer service skills with a professional attitude; capable of working independently or within a team environment.

Preferred

• Minnesota Power Limited Technician license, or willingness to obtain one
• NICET certification in fire alarm systems
• Experience with alarm panel programming and access control or camera platforms
• Experience with commercial service contracts

Embark on a rewarding career where your technical skills make a tangible difference!

Pay: $39.00 - $55.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In person